topic Re: Volume down button does not work in XPERIA archive

Volume down button does not work

Thu, 14 Jun 2012 07:44:36 GMT

Volume down button after a week of purchase began working intermittently: at one time worked in another does not work.

After 2 weeks, does not work in any application, including the camera. While running at full upgrade, when asked to press a button.

Fully updated - did not help.

Xperia sola. Build 6.0.B.1.576

Nabeel — Thu, 14 Jun 2012 09:37:53 GMT

Dial *#*#7378423#*#* in dialer/ dial pad / phone pad > service tests > keyboard and switch > press Volume Down key again and again and again

Post the results here

Thu, 14 Jun 2012 09:46:14 GMT

Volume Up - Ok.

Volume down key - does not work

Nabeel — Thu, 14 Jun 2012 10:24:28 GMT

Oops, means it's a hardware problem

You will have to go to Sony service center

Before going try this

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Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC or SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)

Both the links are same

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Thu, 14 Jun 2012 12:39:58 GMT

Sony Update Service tried to.

will need to contact the service center