topic Re: Problem with buttons in XPERIA archive

Problem with buttons

Sun, 13 May 2012 13:21:48 GMT

Hello people, i have sony x peria s and i have a problem, when i press on this buttons

at first time didnt accept my press, i must press 3-4 times to respond.

solution?

regards and sorry for my bad english

Re: Problem with buttons

Sun, 13 May 2012 17:18:12 GMT

I have same problem with my Xperia S , the back button is not working every time , i have to press 2-3 times to get it to work !!

Re: Problem with buttons

fredrik — Sun, 13 May 2012 20:07:37 GMT

I had the same problem before.

But I removed the factory installed screen protector and replaced with a copter protection, and since then the buttons are working much better.

Re: Problem with buttons

Mon, 14 May 2012 15:42:03 GMT

man, i dont use any of that screen protector but still have problems

Re: Problem with buttons

Zann_H — Tue, 15 May 2012 03:00:16 GMT

the buttons can be difficult to pressed. one tip i learn is that swiping is easier than tapping. Just tap on the button and swipe downwards. 😃

Re: Problem with buttons

Petter — Tue, 15 May 2012 07:10:28 GMT

What Zann.H mentions above puts light on what might be the issue.

Also, the keys might seem a bit tricky in the beginning before you get convenient with them and learn how they work.

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Re: Problem with buttons

Wed, 23 May 2012 05:19:35 GMT

I have the same problem and it is very frustrating for a mobile like this. The back button is the most important function of the phone. I have been using my phone for 3 days and can't figure out how to press it correctly to make it work every time.:smileycry:

Why it should be like this? The back button should work naturally without any trick or learning. Its just a button. Why I have to resort to any other way to make it work? This is bad design.

Whenever someone wants to try my new phone I am embarassed by the back button. They press on the dots and it doesn't work. What do they think about it when its a flagship expensive phone from SONY?:smileysad:

This is my first SONY phone and I am sure i will not buy another sony phone blindly.:smileyalert:

Re: Problem with buttons

Uliwooly — Wed, 23 May 2012 05:26:06 GMT

you don't have to learn a trick, just press the button itself, if you are aiming for the clear bar you won't hit the button its about .5mm above that. if you press near the bar then drag your finger up the button won't work, you will get used to it

There's nothing really Sony can do at this point, this is a design "issue" (for some) and it can't be changed (since it's out on the market).

Re: Problem with buttons

Fri, 29 Jun 2012 04:05:35 GMT

I have the same buttons issue with my Xperia S..... This is my first sony and it was an horrible experience.... in my case the contact area of the 3 buttons is between above the white dots an the end line of the screen..... this is really anoying and frustrating..... The problem can be fixed with firm updates??? or is a hardware problem?? My compilation num is: 6.0.A.3.7.5... I will never buy any SONY phone in my life.... I will come back to Samsung..... Sorry for my english.

Re: Problem with buttons

Garret141 — Fri, 29 Jun 2012 05:58:53 GMT

You removed factory installed protector?

I acknowledge the buttons are far from great, but after a while you get used to it and tapping gets better.

Re: Problem with buttons

belialh — Thu, 13 Dec 2012 18:25:08 GMT

I dunno why this issue exist in the first place. i mean it's such a stupid problem that makes my xperia-s looks inferior even in front of a basic touch cellphone. this is my first sony and probably the last one too. still regretting why i didnt go for a samsung

Re: Problem with buttons

Thu, 13 Dec 2012 19:52:52 GMT

Has as been mentioned remove the factory fitted shatterproof sheet and either just use the phone with the glass exposed or fit a screen protector that doesnt cover the dots. Eitherway they become much better in use.