topic Black Screen in XPERIA archive

Black Screen

Sun, 22 Apr 2012 17:30:01 GMT

I was using my S earlier, and halfway through typing a text it decided to turn itself off and then back on. Ok, slightly annoyed but no matter. Then about 20 minutes later, the screen goes totally black. The lock button activates the backlight (the screen goes a lighter shade of black) and the bar on the bottom lights up. So I tried doing a hard reset - lock and camera buttons. All that happened was the phone started taking pictures. The sound still works as the camera noise and my text noise have been working fine, and the charge light on top still works also. I've tried plugging it into my laptop and it conncects fine but the screen won't come on. I've removed and re-inserted the sim card, and nothing happened. I'm out of ideas and slightly annoyed now. Anyone know how to approach this?

Stats: Only unsigned app running is PlayStation Store, no games installed on the phone, no app killer used.

Re: Black Screen

Nabeel — Sun, 22 Apr 2012 17:37:28 GMT

Switch it off and try the following

Repair your software using sus

Your phone data would be erased completely

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

Re: Black Screen

Aptik — Sun, 12 Aug 2012 15:42:40 GMT

I got the same problem on my side (black screen), but SUS not helped me. What I can try now?

Re: Black Screen

Nabeel — Mon, 13 Aug 2012 12:34:32 GMT

Unfortunately seems to be a hardware problem

You will have to get it checked at service center

Re: Black Screen

Aptik — Sat, 05 Jan 2013 16:40:28 GMT

Service center can't fix it so thay give me anather one phone.