topic Re: Bluetooth Problems ARC S Android 4 in XPERIA archive

Bluetooth Problems ARC S Android 4

Thu, 10 May 2012 12:34:28 GMT

Hello,

after the Update to Android 4 I can not pair my Arc s with Toyota Avensis Bluetooth (2010). With the old Android 2.3.4 everything works fine. After searching the Toyota Bluetooth Kit and I try to Connect I get a message "FAILURE" from the Toyota Bluetooth Kit. I try to repair the Phone with Companion but the problem is still the same. I can not connect the Arc S with the Bluetoot Kit.

Sony Support doesn't know the Problem. Has anybody these Bluetooth isue too? Does anybody know how I can solve the Problem?

Thanks for your Help

Re: Bluetooth Problems ARC S Android 4

Johan — Fri, 11 May 2012 13:15:10 GMT

Are you able to make any resets on the Bluetooth car kit?

Do you get anything in the notification bar asking you to confirm the pair when trying to connect, some users miss that. Maybe that could be the issue? It times out.

Re: Bluetooth Problems ARC S Android 4

Fri, 11 May 2012 13:53:52 GMT

Hi Johan,

I can only delete the pairings in the Bluetooth Kit what I did before I wrote in this Support Forum.

To pair a phone I have to do the follwoing with Toyota Kit:

1. Choose Pairing a new Phone on the Kit

2. Search with Arc S the Bluetooth Kit

3. After Arc S notify that it has found the Kit I click to pair on Arc S - next step should be enter the pairing code but the phone doesn't ask for the pairing Code

NOW I get the Message FAILURE from the Car Kit.

I tried to do the pairing faster or slowlier - after the click on Arc S to the Bluetooth Kit I get always the FAILURE. So I don't think I have a timeout (Toyota Kit waits more then 30 Seconds before it stop the pairing normally)

I can not search a phone with the Bluetooth Kit like other's as VW etc. I have to search the Kit with the phone. Perhaps there is anything not correct....

Thank in Advance for your help.

Re: Bluetooth Problems ARC S Android 4

Mon, 14 May 2012 12:42:07 GMT

hello,

the exact same thing happens when trying to pair ArcS with nokia's CK-15W. there is no notification...

with 2.3.4 everything worked fine, phone asked for the passkey, and devices paired

you can easily find people reporting similar (or the same) problem - after upgrade to 4.0, phone does not prompt for the bluetooth code while attempting to pair with handsfree sets

maybe sony plans to issue a patch? or maybe there is another solution? (apart from changing HF set or car )

best regards,

Tomek

Re: Bluetooth Problems ARC S Android 4

Gosx10i — Mon, 14 May 2012 13:37:29 GMT

I wouldn't count on Sony coming up with a quick fix or even patch for this issue, as their was a Blue Tooth issue reported last November and it still hasn't been addressed.

There was some talk that maybe, just maybe ICS was going to address these issues, but obviously not.

The only other solution, is to call your Xperia support centre and get them to take your handset in and have it rolled back to GB to have it all working again.

I am going through this process for a second time, as the first time the engineers never read the instructions provided by Xperia Support and updated my handset, instead of rolling it back to an older OS than was supplied on the handset at new.

I have also suggested in the past that Sony starts to provide ALL new handsets with a DVD copy, image file of the original OS provided on the handset at time of purchase, so in the even that an update does not work out for us, then we can simply roll the handset back ourselves. Or, have an online facility to roll back the OS ourselves again, as it is too inconveniant to keep sending the handset away all the time.

Re: Bluetooth Problems ARC S Android 4

Sat, 19 May 2012 22:49:32 GMT

Hello Johan,

you have written in another Thread (http://talk.sonymobile.com/message/193972#193972) that the developers are working on this Problem. Is there any possibility to let us know when Sony could fix this issue? I have to use my mobile in the Car, in Germany we have to pay 40 Euro if we have a call without handsfree....

Thanks in Advance.

Re: Bluetooth Problems ARC S Android 4

Johan — Mon, 21 May 2012 08:16:46 GMT

That's correct. And as soon as I have more info about this I will get back to you all but probably not in all threads. Because there are a lot of threads about the same issues and then I will most likely only post in the largest one's.

Re: Bluetooth Problems ARC S Android 4

Gosx10i — Mon, 21 May 2012 09:24:15 GMT

This came to my attention on another forum and i hvae to say, thinking about the contetn, it is near to 100% accurate.

The people that actually make the bluetooth for Land Rover are Nokia and it takes three years to develope and test and then get the units past for fitting, so the software is probably out of date even before the module gets fitted to the vehicle.

The largest issues lie with the Mobile Handset manufacturers accross the board. As in, the phone manufacturers should make the things compatible with the standards. Phones changes are more frequentl than cars, and have a much shorter development cycle, lifespan.

Re: Bluetooth Problems ARC S Android 4

Gosx10i — Mon, 21 May 2012 15:32:13 GMT

I think i may have found part of the reason we are having these issue with Bluetooth pairing.

It would seem that for all the ARC S looks like an Arc S from another country (sit them side by side and tell the difference), they are not the same, nor are they even the same handset in the same county.

Apparantly, not all software versions are available in for speaking sakes the UK. As each phone provider specifies and has different software updates made available to their specific networks.

I had been looking for GB 2.3.4 for a Galaxy S i have (spare phone) and Samsung came back to me saying the following,

Can you please inform us what network you asre using as not all providers released this update?

If you require any further assistance, please contact Samsung again and we will be more than happy to help.

Kind regards

SEUK ERMS
Online Support Team

So, is this something similat to how Sony, SE operates in regards to OS on the handsets?

Re: Bluetooth Problems ARC S Android 4

Fri, 01 Jun 2012 20:40:51 GMT

After upgrading to ICS my xperia neo no longer connects to bluetooth of car (Alfa Romeo Blue&me). does not display the input to enter the code for pairing. On the Internet I saw that many people have similar problems, even with ray and arc with blue&me. With android 2.3.4 it works. The handsfree is very important for me to spend 2 hours a day by car, both for safety and penalties: in Italy are from 74 € to 299 € and subtract 5 points to the license.

Re: Bluetooth Problems ARC S Android 4

Wed, 06 Jun 2012 17:18:15 GMT

I have noticed that an Update to Android 4.0.4 has been released. I don't have the update (not Available for my Arc S) but can anybody confirm if the Patch does solve the Problem?

Thanks for your reply.

Re: Bluetooth Problems ARC S Android 4

Wed, 06 Jun 2012 20:02:16 GMT

No, the problem persists. I have the Neo (mt15i) but on the network there are reports that confirm the permanence of the bug. In my case (android 4.0.4) the problem exists.

Re: Bluetooth Problems ARC S Android 4

Thu, 07 Jun 2012 10:20:15 GMT

Now I could run the Update. I can also confirm that the Problem exists after Update to Android 4.0.4. on Arc S. I don't believe that. Sony please create the patch asap.

Re: Bluetooth Problems ARC S Android 4

Sun, 10 Jun 2012 22:07:47 GMT

I have the same issue, my live with walkman was working with my car stereo (hbuster 9450) and now after the update, i cant pair them.

Re: Bluetooth Problems ARC S Android 4

Mon, 11 Jun 2012 22:05:46 GMT

I found a workaround that works with the Blue&me ...

Coupling Bluetoot:

Some Bluetooth devices send authentication code for pairing and is enough to consent. This works with ICS, tested with the PC.

Other devices, often older or cheap, require password entry. This works, tested with a bluetooth mouse.

Others require code generation. Again this case xperia with ICS works, tested with bluetooth keyboard.

The Blue & Me seems to be a hybrid, the phone is ready to receive the code but do not get because this has to be entered manually. The main problem should reside in the handsfree, but also ICS has a bug, because after some time would still require the manual entry of the code, which is still the standard method.

The Workaround:

1) Turn on bluetooth on your smartphone and open a contact card.

2) Start the pairing of hands-free of the car.

3) When the blue & me asks for the code, send the contact via Bluetooth: The phone searches for other devices. Selecting "Blue & Me", you have the opportunity to enter the code presented on the dashboard.

4) Now Blue & Me will ask you to copy the address book: Select "Yes".

5) In the notification bar of smartphone is prompted to connect bluetooth: select "do not ask for more" and accept the request.

Now the blue & me work like with gingerbread.

Sorry for the bad English, administrators should feel free to correct mistakes and to notify the temporary solution to people who need them.

Of course it would be a welcome a patch on firmware, it probably will not work in all cases.

The method is tested on an Alfa Romeo 147 with "blue & me nav" and a Xperia Neo (mt15i), Android 4.04.

Re: Bluetooth Problems ARC S Android 4

Tue, 12 Jun 2012 18:51:06 GMT

Hi all.

I don't know if this workaround would work on Alfa Romeo's, but this is whay I did on my Toyota to get it working.

As it has been said, the problem with ICS is that the phone will not ask for key/pin when connecting. This is because in headsets, ICS first tryies to "autoconnect", just trying default passwords "0000" and maybe "1234" (not sure of this second one). If it fails it should ask the user for a password, BUT, in my car (toyota verso 2009), this causes connection been refused so no possibity for entering the correct pin/key.

What I did (I dont know if in blue &me is possible): connected another old fashioned phone first. Once added, then I can get to the bluetooth setup on the car, and I can change the key for connection. Changing to "0000" will solve the problem and ICS will connect with no issues.

Hope this helps.

Re: Bluetooth Problems ARC S Android 4

Tue, 12 Jun 2012 19:08:48 GMT

Hello,

I read this solution, but the hands-free "Blue & Me" does not allow changing the code. This is imposed at the beginning of the procedure and is a random code.

Re: Bluetooth Problems ARC S Android 4

Wed, 13 Jun 2012 13:09:40 GMT

Hello,

I can also confirm changing the pairing Key to "0000" in the Toyota HF KIT is the temorary Key to Success. On my Avensis 2010 the Bluetooth connected with no issuses. Thanks for the Information alfito!

@Johann: When can you give us a small patch wich make entering a different Pairing Code possible?

Re: Bluetooth Problems ARC S Android 4

bengtner — Wed, 13 Jun 2012 16:25:03 GMT

The update actually broke this functionality in my case. The original ICS release worked perfectly with my Volvo V60, but after the update the phone book and the call log is not available any longer. This is a shame. I have to downgrade....

Re: Bluetooth Problems ARC S Android 4

Tue, 19 Jun 2012 06:02:08 GMT

Hello I have same problem with bluetooth on Citroen C4 GP and Sony arc S. Maybe is problem because phone send six-digit pairing code (I found it, when I connected Sony with other phone via Bluetooth). But I can't change cone in car.... Is any possibility to change pairing code in phone?