topic Xperia active screen flickering issue in XPERIA archive

Xperia active screen flickering issue

Tue, 29 May 2012 13:17:35 GMT

Hi. I bought my Xperia active last Monday. It is the Billabong edition, since it is the only available in the Philippines.

But last Sunday, I noticed that the screen flickers. I usually use the phone with the brightness setting set to the lowest and that makes the screen flickering more visible. It is somehow annoying but I don't know what to do.

And also I am kinda new in using Android phones and Sony Ericsson phones, so I am no expert in manipulating this device. And I hope that this flickering issue would be resolved before the school starts.

Re: Xperia active screen flickering issue

Nabeel — Tue, 29 May 2012 13:25:47 GMT

Its due to ambient light sensor that automatically adjusts the screen brightness

Re: Xperia active screen flickering issue

Tue, 29 May 2012 23:41:48 GMT

I don't think it's just the ambient light sensor. Because even if I am in a stable light it still flickers.

Re: Xperia active screen flickering issue

Uliwooly — Tue, 29 May 2012 23:47:59 GMT

is anything covering it maybe a finger or a protective case or an extra screen protector?

Re: Xperia active screen flickering issue

Wed, 30 May 2012 03:59:04 GMT

I think there is a screen protector but it is included when I bought the product and it seems like it is hard to remove.

Re: Xperia active screen flickering issue

Nabeel — Wed, 30 May 2012 08:52:09 GMT

Do one thing, first increase the brightness to full.. and see if it flickers..

Then decrease the brightnes to lowets possible value.. see if it does

then dial *#*#7378423#*#* in dialer > service teste > ambient light sensor..

cover the ambient light sensor , and its value must decrease to 0... keep it covered and see if it remains 0 only or not

Re: Xperia active screen flickering issue

Wed, 30 May 2012 15:42:06 GMT

I tried those things and this are the results.

1. when I increased the brightness to full, the flickering issue didn't got away but it isn't as disturbing as before. But I wouldn't recommend this due to the fact that this solution drains the battery faster.

2. when I decreased the brightness to the lowest possible value, the flickering issue is really disturbing.

3. when I tested the phone using the service tests > ambient light sensor. when I covered the light sensor the value is 0 and it remained 0 until I removed my hand where the value increased.

What do you think I should do?

Re: Xperia active screen flickering issue

Nabeel — Wed, 30 May 2012 15:54:56 GMT

A software repair... although it seems to be fine

________________________________________________________________

Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC or SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

________________________________________________________________

Re: Xperia active screen flickering issue

Thu, 31 May 2012 11:29:26 GMT

And after waiting for almost 4 hours for a software repair. The flickering issue thing has disappeared, but still don't know if it will occur again tomorrow.

And by the way, there is a new issue after the software repair. The phone is restarting automatically without even me touching it. What do you think happened.

Re: Xperia active screen flickering issue

Nabeel — Thu, 31 May 2012 13:07:59 GMT

You need another repair, kindly do it

Re: Xperia active screen flickering issue

radical75 — Wed, 04 Jul 2012 06:19:07 GMT

Any news so far after you repair? i mean did you try to cover the ALS did it flicker again,it bothers me as well. by way the ICS updated. auto brightness is not showing anymore so no option to disable.

Re: Xperia active screen flickering issue

cetinkohl77 — Mon, 01 Oct 2012 15:05:08 GMT

i just bought xperia active and i update to my phone 4.0.4 latest..but i have screen flickering problem and i dont know what i am gonna do?

Re: Xperia active screen flickering issue

Nabeel — Tue, 02 Oct 2012 05:16:34 GMT

Screen flickering problem ?

That is due to ambient light sensor. It automatically adjusts the screen's brightness

Perhaps if you elaborate the problem i could look into it to identify whether it's a problem or a normal thing

Re: Xperia active screen flickering issue

nge88 — Fri, 09 Nov 2012 09:29:02 GMT

Hi,

here the same problem: screen flickering.

I've noticed this problem in some light conditions, is not always noticeable. Is there any know solution? I've tried an update to android 4.0.4 and last firmware and a phone reset, but no one was effective.

Re: Xperia active screen flickering issue

DeGraaff — Sun, 11 Nov 2012 16:07:34 GMT

It happens when the surrounding light intensity is right in the middle of two screen brightness levels, so the phone doesn't know which screen brightness to keep, causing it to constantly switch between two screen brightness levels.