topic Re: Google PlayStore Problem after update ?.. in XPERIA archive

Google PlayStore Problem after update ?..

Mon, 07 May 2012 06:12:27 GMT

Hi All,

After Updating to Android ICS im not able to download any app from Playstore it gives error such as " Could not be downloaded due to an error (927)?..

Need suggestion how to get rid of this error?..

Re: Google PlayStore Problem after update ?..

uliwooly-wooly — Mon, 07 May 2012 06:15:51 GMT

check if your data plan is working.

also settings -> applications -> manage applications -> all -> play (market) clear data and uninstall update

Re: Google PlayStore Problem after update ?..

Mon, 07 May 2012 06:58:01 GMT

Its helping but im still not able to connect to internet though i have active data pack ?..

Should i try and repair phone through PC Companion ?..

Re: Google PlayStore Problem after update ?..

uliwooly-wooly — Mon, 07 May 2012 07:06:40 GMT

you need either a data plan or wifi

settings -> xperia/sony ericsson -> internt settings

Re: Google PlayStore Problem after update ?..

Mon, 07 May 2012 09:09:37 GMT

according to ur suggestion i uninstalled the update but now im not able to connect to internet as it says no connection .. i have checkd all settings and settings are connect .. i tried to repair phone through PC Companion but it was giving error Server Overloaded how i can i repair it again ?..

Re: Google PlayStore Problem after update ?..

Mon, 07 May 2012 14:47:43 GMT

I reinstalled the ICS update then to not able to download apps from google Market get error with error number 495. I have uninstalled the update for Market then too its not working fine. Please suggest a workaround or should i downgrade from Service centre ?...

Re: Google PlayStore Problem after update ?..

Mon, 07 May 2012 16:21:53 GMT

if u cant access ur data.. go to mobile network settings>access point names>see if ur apn is entered.

if u know ur apn enter it or else get ur apn from your mobile network provider.or try through the setup guide already provided in the phone..

Then uninstall the google play in your phone and try downloading google play from third party site{by typing google play free download in google search}..

i hope this works.. if it doesnot then try repairing ur phone through your pc companion .or sony update service.

Re: Google PlayStore Problem after update ?..

neo1 — Mon, 07 May 2012 18:02:22 GMT

how to reset the google play account, i don't need to see the history of all the apps i used since i registered with the market, as i have many and many apps from there.

Re: Google PlayStore Problem after update ?..

uliwooly-wooly — Tue, 08 May 2012 01:19:35 GMT

open your browser and go to

time.gov

does it work? if it doesn't then your data plan is the issue.

Re: Google PlayStore Problem after update ?..

Markus1 — Tue, 08 May 2012 10:48:53 GMT

Doesn't seem to be possible. I just logged in at play.google.com and had a look around. Couldn't find any such feature to clear this list. You should ask Google about this if you want to take it further.

What do you think about this forum? Let us know by doing this short survey.

Re: Google PlayStore Problem after update ?..

neo1 — Wed, 09 May 2012 15:50:37 GMT

can you please tell me how to contact them ? sorry but i can't find a way

Re: Google PlayStore Problem after update ?..

Markus1 — Thu, 10 May 2012 08:48:30 GMT

Here you go. I hope you find a good answer. Please post it if you do.

http://www.google.com/contact/

What do you think about this forum? Let us know by doing this short survey.

Re: Google PlayStore Problem after update ?..

neo1 — Thu, 10 May 2012 11:51:19 GMT

check this

http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2521768

Permanently removing uninstalled apps

At this time, there is no way to permanently delete or remove apps from the Google Play website (My Orders/My Android Apps) or from the Google Play Store app (My Apps) that you’ve previously downloaded but have since uninstalled.

i've sent mail to them anyway and waiting

Re: Google PlayStore Problem after update ?..

neo1 — Sun, 13 May 2012 19:49:28 GMT

that was the mail i recived from them

Hi Magdy,

Thanks for writing in. At this time, there is no way to delete records of

old apps either on the Google Play website (play.google.com) or from the

My Apps section of the Google Play Store app.

We know that some users are looking for a way to delete old apps from

Google Play, and we'll certainly take this into account as we work to

improve the Google Play experience in the future. Thanks for taking the

time to write in, and please let me know if you have any additional

questions.

Regards,

Josh

The Google Play Support Team

Re: Google PlayStore Problem after update ?..

Markus1 — Mon, 14 May 2012 13:09:46 GMT

Good to know. Thanks!

What do you think about this forum? Let us know by doing this short survey.

Re: Google PlayStore Problem after update ?..

iamgianrei — Mon, 04 Jun 2012 03:41:56 GMT

i have the same problem, after update to ics4.0.4 i can't download from play store due to an error, 927 sometimes 425. i did every suggestions but still no luck. i did factory reset, repair in pcc, clear cache and data, uninstall updates and all those suggestions but i still got the same error. is there any other way i can fix it? im using xperia pro and im from philippines. its kinda frustrating to know that this all started after update. thanks.

Re: Google PlayStore Problem after update ?..

Uliwooly — Mon, 04 Jun 2012 03:44:01 GMT

try with a different gmail account and see if the same problem persists

Re: Google PlayStore Problem after update ?..

TechGC — Mon, 10 Sep 2012 14:10:03 GMT

I've noticed that sometimes on my Xperia arc (updated to latest version) I can't download anything from Google Play when connected via WiFi, I get Error 927. But if I switch off WiFi and use the mobile network, it works like a charm. It has been so since I update the phone to Android 4.0. I've tried all kinds of things like repairing via SUS and deleting data but the problem remains. I'm starting to think it's a bug in the system?

Re: Google PlayStore Problem after update ?..

prakash — Sun, 07 Oct 2012 19:09:39 GMT

Hi,

I am also facing same problem error 927 please advise

Re: Google PlayStore Problem after update ?..

akshaybsg — Fri, 08 Nov 2013 05:08:45 GMT

I am also facing the same problem in my SONY TIPO after updating to ics4.0.4
Unable to download from play store due to an error, 927 sometimes 425. i tried every suggestions but still no luck. i repair in pcc, clear cache and data, uninstall updates and all those suggestions but i still got the same error. is there any other way i can fix it?