topic Re: I can't see SD Card connected to PC in XPERIA archive

I can't see SD Card connected to PC

Mon, 28 May 2012 04:04:54 GMT

Hi,

I have Xperia Sola with microSD Kingston 16Gb class 10.

The problem is that when connecting to a computer, I see only the built-in memory ("Internal Storage"), but dont see SD card anywhere (Windows 7 x64)

In Device Manager on my PC i see device "Mass storage" (VID_0FCE&PID_A173) with yellow triangle (it means drivers not found, i google it but find nothing), perhaps this is reason?

At the same time i can see this card on phone via Settings - Memory and via Astro File manager (the card is showed as ext_card)

What do you advise that I could see SD Card via PC? (sd card must be inserted into xperia sola )

Thank you

Re: I can't see SD Card connected to PC

Uliwooly — Mon, 28 May 2012 04:51:00 GMT

how about if you reformat the SD card with settings -> storage

Don't forget to mark the Correct Answers & Helpful Answers

Re: I can't see SD Card connected to PC

Mon, 28 May 2012 04:56:03 GMT

this menu item always gray (disabled)

Re: I can't see SD Card connected to PC

Uliwooly — Mon, 28 May 2012 05:00:00 GMT

I don't have my other Xperias with me right now but does it say unmount? tap on that now do you get an option to reformat?

Don't forget to mark the Correct Answers & Helpful Answers

Re: I can't see SD Card connected to PC

Mon, 28 May 2012 05:00:19 GMT

Sorry, i found how to reformat - card must be dismounted before.

But card still invisible on PC

Re: I can't see SD Card connected to PC

Uliwooly — Mon, 28 May 2012 05:03:43 GMT

you don't need your PC to reformat your sd card on the phone.

Don't forget to mark the Correct Answers & Helpful Answers

Re: I can't see SD Card connected to PC

Mon, 28 May 2012 05:09:15 GMT

Yes, i perform reformat on the phone

Re: I can't see SD Card connected to PC

Uliwooly — Mon, 28 May 2012 05:15:25 GMT

can you test your SD card with other phones?

Don't forget to mark the Correct Answers & Helpful Answers

Re: I can't see SD Card connected to PC

Mon, 28 May 2012 06:02:24 GMT

Yes, i test this card with my blackberry 9000 phone and it work fine, i can see card on PC.

Re: I can't see SD Card connected to PC

Uliwooly — Mon, 28 May 2012 06:06:55 GMT

so after you reformat the SD card your phone recognize it but not your computer?

install SUS then restart your computer, run it as if you were going to repair it so your PC can download the drivers.

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Don't forget to mark the Correct Answers & Helpful Answers

Re: I can't see SD Card connected to PC

Mon, 28 May 2012 07:40:57 GMT

Ok, i download SUS, run it and perform all steps (include firmware update).

The situation the same: in Device Manager i see unknown device "Mass Storage" with sony VID,

and still to idea where to find driver for this device.

In Explorer on PC i see device "XPERIA sola" with Internal Storage (i think this is MTP protocol)

I think main question is where to find drivers for Mass Storage device.

Any ideas?

Re: I can't see SD Card connected to PC

Uliwooly — Mon, 28 May 2012 07:50:36 GMT

here you go

http://developer.sonymobile.com/cws/devworld/search-downloads/driver

Don't forget to mark theCorrect Answers & Helpful Answers

Re: I can't see SD Card connected to PC

Mon, 28 May 2012 08:07:12 GMT

Thank you

With this drivers device "Mass Storage" automatically recognized as

"Sony Ericsson sa0104 ADB Interface Driver"

Try to reboot PC and reconnect phone, but still cannot see any cards except Internal Storage.

Also i try to enable "USB Debug" option in phone Settings, my PC search for drivers and find all except "Mass Storage" (it once again present in Device Manager as unknown device).

If i disable the USB Debug option, "Mass Storage" not visible in Device Manager.

Re: I can't see SD Card connected to PC

Uliwooly — Mon, 28 May 2012 08:16:54 GMT

try MSC

Don't forget to mark theCorrect Answers & Helpful Answers

Re: I can't see SD Card connected to PC

Mon, 28 May 2012 08:37:51 GMT

sorry, what is MSC? how i can use it?

Re: I can't see SD Card connected to PC

Uliwooly — Mon, 28 May 2012 08:40:56 GMT

settings -> Xperia -> connectivity -> USB connection mode

Don't forget to mark theCorrect Answers & Helpful Answers

Re: I can't see SD Card connected to PC

Mon, 28 May 2012 08:48:50 GMT

but.. i have no choose for this option.

in settings -> Xperia -> connectivity -> USB connection mode

i see:

USB Connection mode

MTP only for internal storage

MSC only for SD card

i tap on this menu item and see dialog with detailed description - no options for choose here

Re: I can't see SD Card connected to PC

Mon, 28 May 2012 08:49:59 GMT

and option "Auto connect in MSC" always enabled

Re: I can't see SD Card connected to PC

Uliwooly — Mon, 28 May 2012 08:51:22 GMT

yes choose MSC you want your PC to recognize your SD card so give it a shot

Don't forget to mark theCorrect Answers & Helpful Answers

Re: I can't see SD Card connected to PC

Mon, 28 May 2012 09:00:09 GMT

Ok, i check "Auto connect in MSC" option, i see "SD card connected" via notifications, but on PC cant see any changes (