topic Re: Xperia U volume issue in XPERIA archive

Xperia U volume issue

Arkajeet — Sun, 27 May 2012 16:04:39 GMT

Hi,

The ringtone/speaker volume of my new Xperia U is very low. Is there any way this issue can be resolved?

Arka

Re: Xperia U volume issue

Uliwooly — Sun, 27 May 2012 16:10:58 GMT

see if updating or repearing your phone helps

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software20Downloads/Update_Service_Setup-2.11.12.5.exe

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Re: Xperia U volume issue

Uliwooly — Sun, 27 May 2012 16:11:15 GMT

For future reference

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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Re: Xperia U volume issue

Arkajeet — Sun, 27 May 2012 16:16:54 GMT

Hi,

Updated my phone using the PC Companion yesterday, no use.

Arka

Re: Xperia U volume issue

Uliwooly — Sun, 27 May 2012 16:21:02 GMT

Try Service Menu to test your speaker

http://talk.sonymobile.com/message/113787

Open the Dialer and press this

*#*#7378423#*#*

BTW do you have a protective case or protective film that it's blocking the speaker?

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Re: Xperia U volume issue

Arkajeet — Sun, 27 May 2012 16:33:57 GMT

Hi,

Checked the speaker the way you mentioned, its still low(xloud is on). I dont have a protective case on at the moment.

Arka

Re: Xperia U volume issue

Uliwooly — Sun, 27 May 2012 16:36:32 GMT

ok try this play music and try w/ and w/o Xloud, do you hear any noticeable difference?

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Re: Xperia U volume issue

Arkajeet — Sun, 27 May 2012 16:41:45 GMT

Hi,

Yes, there is a difference but not huge.

Arka

Re: Xperia U volume issue

Uliwooly — Sun, 27 May 2012 16:53:27 GMT

I hope Sony release an update soon that will fix this issue

go to settings -> about phone

which Build number do you have?

http://www.ptcrb.com/vendor/complete/view_complete_request_guest.cfm?modelid=21036

HW Version	SW Version	Request Type	Date Certified
A	6.0.B.1.576	ECO	May 17, 2012
A	6.0.B.1.536	ECO	Apr 27, 2012
A	6.0.B.1.565	ECO	Apr 27, 2012
A	6.0.B.1.564	ECO	Apr 27, 2012
A	6.0.B.1.514	Variant	Apr 27, 2012

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Re: Xperia U volume issue

Arkajeet — Sun, 27 May 2012 16:56:21 GMT

Hi,

The build number is 6.0.B.1.564.

Arka

Re: Xperia U volume issue

Uliwooly — Sun, 27 May 2012 16:59:38 GMT

it won't be long before you get the latest firmware

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Re: Xperia U volume issue

Arkajeet — Sun, 27 May 2012 17:20:29 GMT

Hi,

Thanks a lot for your help and cooperation, will be waiting for it eagerly.

Arka

Re: Xperia U volume issue

Uliwooly — Sun, 27 May 2012 17:22:35 GMT

Anytime

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Re: Xperia U volume issue

dashingguyof2k — Sun, 03 Jun 2012 14:03:23 GMT

I bought yesterday xperia u for my sister and really disappointing speaker volume with xloud even on, even stutters a little(rarely) being in media volume full. I don't understand neither its loud and stutters a little like a show off as its showing off that its in full volume loud but in real noway loud. I did its update and it got updated to same build 6.0.B.1.564 as Arkajeet mentioned but no change in sound .

Sony needs to fix this in its future updates!! Very disappointed sony being one of best in music and not delivering it. With due respect not being rude its very bad though I mean what would I then do with its dual core?! use a "phone" as a dummy to play games as it has dual core?! No way doesn't makes sense atall as its a phone first! what's the point of colour changing lights when from little far a person will think "see this phone has just nice changing lights" won't really understand its total defination as he/she won't be able to hear its music as why its changing colours "because of music changing and adapting the album art's best colour" and even one like i myself holding it outside crowded or not won't be able to really hear it. I mean please com'on Sony why even making a first impression a let down even if it improves later ??

Re: Xperia U volume issue

dashingguyof2k — Sun, 03 Jun 2012 14:55:41 GMT

i talked to sony customer service just now on this, the rep said i am also using the same phone i can understand your situation lol !!

anyways he said will forward the complaint even registered it with ref# 93030686 ... i asked if i can get a call back from sony for telling that yes they'll improve the speaker volume or not? via futher software updates as that's what's left a chance genuinely, though he said he cannot commint but will mention the same ..

So lets see, atleast would be able to calm that they fixed it, if they would in future updates!

Re: Xperia U volume issue

Uliwooly — Sun, 03 Jun 2012 15:00:09 GMT

Lol

Re: Xperia U volume issue

Mon, 04 Jun 2012 15:20:36 GMT

hello guyz..
i need some help..
i got an update messsage for xperia u6.0.b.1.564 and as it needed sony companion on pc i downloaded it...but when i try to update software it says i need internet connection when i already have one i also tried out the proxy but it dint work
plz help asap

Re: Xperia U volume issue

Uliwooly — Mon, 04 Jun 2012 15:24:26 GMT

are you using a regular internet connection or tethering your data plan?

Re: Xperia U volume issue

Arkajeet — Mon, 04 Jun 2012 15:48:52 GMT

Hi,

Let us know in case you receive any info/updates regarding the issue. Sometime back I posted this issue in the Sony Facebook blog and Johnny from Sony did reply to me last week saying that he would forward this feedback to the concerned team....so lets wait and see if it gets resolved.....

Thanks

Arka

Re: Xperia U volume issue

dashingguyof2k — Mon, 04 Jun 2012 17:50:42 GMT

sure i will let you know .