topic Re: Error USB-device MTP in XPERIA archive

Error USB-device MTP

Fri, 25 May 2012 15:22:02 GMT

I can't connect my smartphone to PC using multimedia mode. Drivers for USB devise MTP can't be installed. Some time ago everything worked normally. I use Sony PC Companion v. 2.10.053. Please help me.

Re: Error USB-device MTP

nitro1 — Fri, 25 May 2012 15:45:44 GMT

How do you connect? USB or WiFi?

1. Try connecting using PC companion.

2. Try a diffrent usb port

3. Try uninstalling and reinstalling PC companion

Re: Error USB-device MTP

Fri, 25 May 2012 16:19:00 GMT

USB. I tried all of this, but it doesn't help...

Re: Error USB-device MTP

Sat, 16 Jun 2012 10:59:36 GMT

Same happend me.. I don't understand why?

Re: Error USB-device MTP

nitro1 — Sun, 17 Jun 2012 05:52:48 GMT

Also at last, try a different PC to check where is the problem.

Re: Error USB-device MTP

Thu, 21 Jun 2012 04:33:22 GMT

Here are the steps I took to fix the problem:

You have to download the latest SUS version inhttp://www.sonymobile.com/global-en/tools/update-service/
Download the latest PC Companion version athttp://www.sonymobile.com/global-en/tools/pc-companion/
Install, reboot (if requested, i dind't have to do it)
Turn off firewall and antivirus temporarily
Unmount your SD card go to Settings>Storage
Connect your phone to the PC using th eregular USB cable that comes with your phone
Update the software
Update your apps
Replug your antivirus and firewall
Mount your SD back

This is a workaroud, however the post is still a bug that should be fixed by the PC companion developers, That software has a bunch of gaps.

And please SONY GUYS! IMPROVE YOUR ERROR MESSAGES, put a code or something to make the diagnose easier.

Hope this helps,