topic Re: Touch problem when scrolling webpage and holding finger in XPERIA archive

Touch problem when scrolling webpage and holding finger

Mon, 30 Apr 2012 17:34:14 GMT

Usually when I am browsing through a long list or web page, I hold my finger on the screen to scrolling and stop to view. Screen will shake rapidly at this time. I have tried Several times of them and all having the same problem. Any solution to fix it?

Re: Touch problem when scrolling webpage and holding finger

Jonathan — Tue, 01 May 2012 16:46:08 GMT

Have you tried updating the software / repairing the software in the handset?

Re: Touch problem when scrolling webpage and holding finger

Wed, 02 May 2012 05:39:38 GMT

I have already update lasted for gingerbread software (4.0.2.A.0.62) How can I repair?

Re: Touch problem when scrolling webpage and holding finger

uliwooly-wooly — Wed, 02 May 2012 05:59:55 GMT

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Don't forget to backup your phone

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Touch problem when scrolling webpage and holding finger

Wed, 02 May 2012 09:25:10 GMT

Thanks for this solution, I will try it.

Re: Touch problem when scrolling webpage and holding finger

Jonathan — Thu, 03 May 2012 16:47:49 GMT

How did it go?

Did you manage to resolve your issue?

Re: Touch problem when scrolling webpage and holding finger

Fri, 04 May 2012 08:51:26 GMT

I tried follow solution but when study about infomation it seems to provide an update to ICS 4.0 which I heard that there are still problems, I have not updated. It also does not solve any problems and the problem still exists.

Or should I send the phone to the repair center ?

Re: Touch problem when scrolling webpage and holding finger

Jonathan — Wed, 09 May 2012 16:09:37 GMT

If you didn't want to update your phone from home the only other option would be to send it for service.

Repair details can be obtained by contacting your local support team directly. You can find contact details here: http://bit.ly/wPKtf6

Re: Touch problem when scrolling webpage and holding finger

Thu, 10 May 2012 04:05:32 GMT

Thanks, I will try to sent it for repair service.

Why does this problem have to happen to me, It disturbed me a lot.

Re: Touch problem when scrolling webpage and holding finger

Jonathan — Fri, 18 May 2012 14:00:56 GMT

Apologies for this, hopefully this will all be resolved once your handset is examined.

Should you have any further issues afterwards just let us know.