topic Re: Mobile internet issues in XPERIA archive

Mobile internet issues

Mon, 21 May 2012 19:05:43 GMT

Evening all.

Upgraded to ICS a while ago and all was fine, all of a sudden my mobile internet wont establish a connection. Ive spoken to my carrier (3) gone through all the settings with them, downloaded Internet & MMS settings from the SE support site and turned the phone off, taken the battery & sim out, left it for 5 mins then put it back together. STILL NOTHING!

anyone got any ideas?

Many thanks

Re: Mobile internet issues

Markus1 — Tue, 22 May 2012 09:22:43 GMT

Is the connection completely dead or does it come and go randomly?

Have you tried to remove the proxy settings from the internet account?

(Settings > Wireless & networks > Mobile networks > Access Point Names > [account] > delete proxy number and port > Menu button > Save.

Let me know if this did any help.

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Re: Mobile internet issues

Wed, 23 May 2012 04:39:20 GMT

Its completely dead, the "H" symbol appears but nothing internet related will load.

Proxy number and port are both showing "not set"

Completely reinstalled ICS last night but its still the same

Re: Mobile internet issues

Markus1 — Wed, 23 May 2012 05:42:48 GMT

Make sure to have all your network operator's settings at hand and then contact the regional Sony Mobile support office about this and ask for some step-by-step troubleshooting and instructions.

Click this link to find contact info (choose country to see it).

http://www.sonymobile.com/global-en/support/contact-us/

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