topic Re: Sim Removed: reboot in XPERIA archive

Sim Removed: reboot

Sat, 28 Apr 2012 14:04:27 GMT

Hi all, i've this problem: after upgrade to ics random my Ray tell me: "Sim removed: reboot".
Then i reboot and the phone work correctly.

I've already tried this step:

1 - do a factory reset.
2 - format the sd card and do a pc companion "repair software".

3 - Do a "repair software" with Seus.

Nothing works for now, i'm in advice that this problem come up when i use 3g, yesterday i keeped the connection in umts and the problem doesn't come up.

Then i change it in 3g and the problem come up again.

The Ray is Italian (i think), the sim is coopvoce (an virtual operator tha works on TIM line).

The problem come up when i update to ICS, with Gingerbread and the latest firmware of Gingerbread the phone works great and i haven't problem (sometimes don't connect to data but with a switch to airplane mode all works again) so i think isn't a problem of the sim.

Already send an email to support waiting for reply.

What can i do for this problem?

I hope someone can help me.

Sorry for my bad english and tx for answers...

Re: Sim Removed: reboot

gwhispererz — Sat, 28 Apr 2012 14:13:39 GMT

Hi, did you try removing and reinserting SIM card?

Re: Sim Removed: reboot

Sat, 28 Apr 2012 14:16:06 GMT

sure, 2 times, trying to clean the contact to...

my friend in an another italian forum had the same problem with his vodafone sim, before the upgrade all works perfect...

Re: Sim Removed: reboot

gwhispererz — Sat, 28 Apr 2012 14:20:55 GMT

It seems that you have done almost everything, only thing left is the SIM card. Are you able to test with another SIM card?

Re: Sim Removed: reboot

Sat, 28 Apr 2012 14:23:09 GMT

i can try with the one of my wife, but she haven't data enabled...
I can try to put mine in his telephone, but the problem doesn't came up ever but random...

My friend tell in the other forum that he have the same problem with another SE phone, solved with an software upgrade...

Re: Sim Removed: reboot

gwhispererz — Sat, 28 Apr 2012 14:27:57 GMT

As mentioned earlier, you have done almost everything, strongly suggest testing with another SIM card.

Re: Sim Removed: reboot

Sat, 28 Apr 2012 14:30:58 GMT

ok, but if in the other one i haven't a data plane active...
I can try to give my phone at my wife with his sim and take his telephone with my sim.
But i don't understand because before the upgrade with gingerbread i haven't this problem...

Re: Sim Removed: reboot

gwhispererz — Sat, 28 Apr 2012 14:36:46 GMT

Whenever can't resolve any issue, anything is possible! Just need try any possible way (of course logical ones), hopefully we head the right direction.

Re: Sim Removed: reboot

Sat, 28 Apr 2012 14:56:04 GMT

today i can't, tomorrow i'll try.

Tx for now.

Re: Sim Removed: reboot

gwhispererz — Sat, 28 Apr 2012 15:07:04 GMT

Sure .... keep us updated.

Re: Sim Removed: reboot

Sun, 29 Apr 2012 16:30:38 GMT

Uhmmm i've uninstalled 2x battery and the problem doesn't come up for one day...
Next days i'll keep tou update

Re: Sim Removed: reboot

gwhispererz — Mon, 30 Apr 2012 12:05:56 GMT

Great! Let's hope that is the culprit!

Re: Sim Removed: reboot

Wed, 02 May 2012 21:49:03 GMT

Nothing, it not work.
Tomorrow i go to coopvoce and change the sim for trying one nw, in email they tell me that they change my sim without problem.

Re: Sim Removed: reboot

gwhispererz — Thu, 03 May 2012 11:47:10 GMT

Other than the SIM card, can't think of anything else ....

Re: Sim Removed: reboot

Fri, 04 May 2012 09:39:04 GMT

Ok, i've changed the sim, now watch what succeed...
I'll keep you update.

Re: Sim Removed: reboot

gwhispererz — Fri, 04 May 2012 13:06:10 GMT

Will be waiting ....

Re: Sim Removed: reboot

Sun, 06 May 2012 09:45:34 GMT

For now working good 🙂

Re: Sim Removed: reboot

gwhispererz — Sun, 06 May 2012 10:05:36 GMT

Great! Finally ....

Re: Sim Removed: reboot

Agdrocha — Sun, 09 Sep 2012 01:42:26 GMT

Same problem here with Xperia mini. After upgrade to Android 4.0.4

Tryed other SIM Cards and the problem persists. It happens when the phone blocks screen.

It starts soon after the upgrade.

Re: Sim Removed: reboot

gwhispererz — Sun, 09 Sep 2012 14:52:42 GMT

Hi Agdrocha, suggest repairing phone software.