topic Non-Sony Headset Problems in XPERIA archive

Non-Sony Headset Problems

skybeta — Thu, 29 Mar 2012 01:23:52 GMT

The Xperia S definately has a problem with other headsets. Yes I know this phone has changed to a CTIA standard which it can only support the newer headsets. BUT even when I plug in a CTIA compatible headphone like Apple headsets and a SHURE one, it could NOT detect the headset at ALL! So I did look around and look for a solution. What i found is by holding the pause button of the headset and plug it into the phone. YES, it DID work(YEAH, but this is ridiculous). BUT NOT EVERYTIME!! Sometimes i need to plugin and out for 5 times+ in order to get it working! AND the PLAY button sometimes work sometimes NOT, IT IS JUST BY LUCK! THIS IS VERY ANNOYING! This inconsistent response can be very sure is the PHONE problem NOT my headsets!Coz i also tried it on other android phones like the GSII and no probleems at all. AND The VOL UP AND DOWN button never worked!

COULD SONY REALLY LOOK INTO THIS MATTER AND GET THAT FIXED?!?!

And please do not give me any advice like get an adaptor or send my headphone for a replacement....

I am sure many of us out there are experiencing the exact same problem that I got here!

PLS!

Re: Non-Sony Headset Problems

Uliwooly — Thu, 29 Mar 2012 01:28:05 GMT

have you tried to update/repair your phone and see if its a bug that's creating that issue?

also you should change that word that might be insulting to others.

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Re: Non-Sony Headset Problems

Uliwooly — Thu, 29 Mar 2012 01:28:38 GMT

You can use SUS

Update Service (SUS)

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

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Re: Non-Sony Headset Problems

skybeta — Thu, 29 Mar 2012 01:33:33 GMT

ok sorry about the wordings! my bad!

I have my PC Companion, it always says up to date. Is that a different thing?

Re: Non-Sony Headset Problems

Uliwooly — Thu, 29 Mar 2012 01:54:46 GMT

even if it says that it is up to date, repair it/re-install the software, SUS its far more reliable

Don't forget to mark the Correct Answers & Helpful Answers

Re: Non-Sony Headset Problems

Fri, 30 Mar 2012 01:29:40 GMT

I have found that all headsets with a 3 button remote built into it doesn't work. Almost all of these are iPhone specific.

for all the remotes that work on the Xperia S, you'll have to find single button remotes like the Marshall Minor.

The real kicker is that none of the Sony headsets I could find with remotes (and being in HK I can find alot) will work with the Xperia S.

Re: Non-Sony Headset Problems

Markus1 — Fri, 30 Mar 2012 11:02:24 GMT

We're aware of this problem and we are investigating it as we speak. I don't know what's causing this or when there will be more information available though.

Re: Non-Sony Headset Problems

Wed, 04 Apr 2012 09:40:39 GMT

I have the same experience.

Two sets of Sennheiser headphones. One with three buttons, one with one button. The ones with one button work fine, the three button ones (my favorites :smileysad:) don't work at all - the phone doesn't even see them.

Re: Non-Sony Headset Problems

bpresles — Sat, 12 May 2012 11:04:33 GMT

Any news on this issue? Can we expect a fix in a future software update?

Re: Non-Sony Headset Problems

Markus1 — Mon, 14 May 2012 12:47:33 GMT

Sorry, no news at this point.

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Re: Non-Sony Headset Problems

Anonymous — Mon, 10 Sep 2012 22:03:20 GMT

Any news on this important issue?

Sony made its 2012 Xperia range officially complient with CTIA standards. If your phone doesn't work with your headphones then there are two solutions:

- your headphones don't work, or they aren't CTIA standard

- your phone isn't compliant with CTIA standard and you should complain to Sony

Re: Non-Sony Headset Problems

tomo — Thu, 08 Nov 2012 18:19:05 GMT

I have the same problem with my Xperia S. Now I just tried Monster PowerBeats that is iPhone compatible. And in the compatibility list there are a number of other phones such as HTC and Samsung models. The sound works but the mic and volume buttons on the headset don't work with Xperia S.

Why isn't there a clear standard that are specified by both headset manufacturers and phone manufacturers, so you could know what should work in advance? I haven't seen anyone mentioning the CTIA standard in their specifications, and that does not seem to give the whole picture anyway.

I would gladly by a Sony headset, but there is not a sports model with over-the-ear clips available from Sony.

Any recommendations?

Re: Non-Sony Headset Problems

Kyxynox — Fri, 01 Mar 2013 12:42:38 GMT

Only headsets with one button still work. The ones with 3 buttons (like Apple Earpods) won't work (or work only for listening, no mic/buttons).