topic Re: Bootloop, help needed! in XPERIA archive

Bootloop, help needed!

Fri, 01 Jun 2012 11:12:48 GMT

I installed an application which is incompatible to my Xperia Ray running on ICS (I did not read the description properly, I know I'm really careless :smileysad:), and now it does not start up.

My phone keeps showing the Sony logo and then the Xperia logo and then go to the Sony logo again.

My phone is rooted and it's running on ICS, as I said earlier.

However, I'm a beginner to Android so I know nothing too complicated such as flashing ROMs.

I hope that it's just a problem with the software and that I can repair it at home.

I'm wondering if downgrading it to gingerbread would help and if so, how can I do it via PC?

To all the Android pros out there, please help me! I just had my phone for 6 months and I'm not planning on buying a new one anytime soon.

A million thanks in advance!

*If possible, I want to stay with stock firmware.

Re: Bootloop, help needed!

Nabeel — Fri, 01 Jun 2012 14:40:50 GMT

Try to enter safe mode and see if it works.

Strt your mobile and press and hold the menu button.. if you enter safe mode then uninstall the app or do a factory data reset

If that doesn't helps, perform a sfotwar repair and it should be fine

Re: Bootloop, help needed!

Sat, 02 Jun 2012 00:13:37 GMT

I couldn't enter safe mode.

And for the software repair, PC Companion requires the phone to be fully on so..my phone keeps turning on and off on its own.

Thanks for the effort though

Re: Bootloop, help needed!

Uliwooly — Sat, 02 Jun 2012 00:22:47 GMT

try this

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Don't forget to mark the Correct Answers & Helpful Answers

Re: Bootloop, help needed!

Sat, 02 Jun 2012 02:25:24 GMT

this works! THANKS!!!! :smileyhappy::smileyhappy::smileyhappy:

Re: Bootloop, help needed!

Uliwooly — Sun, 03 Jun 2012 04:07:08 GMT

Anytime

Don't forget to mark the Correct Answers & Helpful Answers

Re: Bootloop, help needed!

anhquespktv — Wed, 09 Oct 2013 02:49:05 GMT

My Ray St18i still "Boot loop"