topic Re: Rebooting Arc in XPERIA archive

Rebooting Arc

Thu, 19 Jan 2012 23:19:31 GMT

Hi all,

had my xperia arc since aug/sept last year. originally had problems with random rebooting which seemed to stop after a software upgrade.

But now it seems to have started all over again. it's favourite time for rebooting is about two minutes into app usage (and it dosen't seem to matter which app)

its running 2.3.4

i've restored it back to the factory settings but as soon as i install any app from the market it starts again

i;ve done the removing of batteries and sim cards and the problem persists

it also does it on some phone calls which is rather embarrassing !

any information would be grateful as the phone is fantastic while it works !

regards

Re: Rebooting Arc

Uliwooly — Fri, 20 Jan 2012 00:30:05 GMT

go to settings -> about phone -> check the Build Number

Re: Rebooting Arc

Fri, 20 Jan 2012 16:41:51 GMT

sorry for the delay

the build number is 4.0.2.a.0.42

i've narrowed down the rebooting to after market apps at about 2mins into the app

and the odd long phone call !

Re: Rebooting Arc

Fri, 20 Jan 2012 16:47:09 GMT

also every time i change netwoek mode it loses all signal although vodafone asssure me the signal is good, although they don't seem to know anything about wdcma !

the only option it actually works on is wdcma(preferred)/gsm

any help would be nice !

Re: Rebooting Arc

Uliwooly — Fri, 20 Jan 2012 20:05:27 GMT

backup everything and see if the latest update its available 4.0.2.A.0.62

Update Service (SEUS)

http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe

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Re: Rebooting Arc

Uliwooly — Fri, 20 Jan 2012 20:07:23 GMT

Make sure you backup everything

Settings -> privacy -> Back up my data and Automatic restore should be selected

and also

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Use one of these links to download the

Backup & Restore app

http://forum.xda-developers.com/showthread.php?t=1193802

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apk

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apkor
http://www.mediafire.com/?1n07llajeaoo03y

How to install it

You need to

go to settings -> applications -> check unknown sources

download IO File Manager

https://market.android.com/details?id=org.openintents.filemanager&feature=search_result

download the backup & restore app, transfer it to your SD card, use OI file manager to find it -> tap on it -> install it

Contacts

just to play it safe sync your contacts w/ google if you haven't already

open your phonebook

press MENU button -> tap on Send Contacts -> select all -> send it to your email

on your computer

-> download the file -> go to your gmail -> click on contacts -> click on more actions -> on the drop down menu click on "import" -> choose the file -> and click import

Apps

Don't worry so much about backing up your apps

on your computer go to

market.android.com -> log in -> click on My Library -> and send all your apps to your phone

SMS/MMS

if you don't want to use the backup & restore app then

Install "backup SMS" to back up your SMS and MMS to your Gmail

https://market.android.com/details?id=com.zegoggles.smssync&feature=search_result

or your SMS use

"backup & restore SMS"

https://market.android.com/details?id=com.riteshsahu.SMSBackupRestore&feature=search_result

or for your MMS use "Save MMS"

https://market.android.com/details?id=com.schwimmer.android.mmsextract&feature=search_result

Call Logs

And for call logs this is great

https://market.android.com/details?id=com.yang.android.ansta

Other ways to install the "Backup & Restore App"

an even Easier alternative

download the app, transfer it to your SD card

Download Apk Manager

W251bGwsMSwxLDEsImNvbS5tYWdtYW1vYmlsZS5hcHAuYXBraW5zdGFsbGVyIl0.

open "Apk Manager" and voila select the apps that you wan't to install

another alternative to install the Backup & Restore app

download the apk on your computer, send it to yourself through email, make sure you send it to your Gmail

now on your phone

go to settings -> applications -> check unknown sources

wait for the email, once you get the email, open it, and instead of downloading the attachment it will allow you to install it, voila, done

Use one of these links to download the

Backup & Restore app

http://forum.xda-developers.com/showthread.php?t=1193802

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apk

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apkor
http://www.mediafire.com/?1n07llajeaoo03y

Don't forget to mark the Correct Answers & Helpful Answers

Re: Rebooting Arc

Tue, 24 Jan 2012 13:10:02 GMT

soory, still rebooting 2mins into anything downloaded

am i being stupid or is this an issue that can't be fixed ??

Re: Rebooting Arc

Uliwooly — Tue, 24 Jan 2012 13:12:37 GMT

lets try to narrow it down, take the SIM and SD cards out, and see if the same problem occurs

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Re: Rebooting Arc

Tue, 24 Jan 2012 13:25:02 GMT

ok, removed botrh cards ...

and i can'tr use the after apps as their on the sd card !

Re: Rebooting Arc

Uliwooly — Tue, 24 Jan 2012 13:29:36 GMT

which apps? didn't you just repaired your phone with SEUS and you didn't installed any app?

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Re: Rebooting Arc

Tue, 24 Jan 2012 13:35:29 GMT

just tried warching something on the bbc iplayer via wifi..... 2mins then reboot argggghhhh!

Re: Rebooting Arc

Uliwooly — Tue, 24 Jan 2012 13:39:07 GMT

did you repaired your phone with SEUS ?

Update Service (SEUS)

http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe

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Re: Rebooting Arc

Tue, 24 Jan 2012 23:33:19 GMT

ive ad enough of constantly chasing my tail with this and have sent it back to sony to deal with.

thanks for all your time but i think the problem was bigger and broader than i thought, it started dropping the wifi as well.

just one problem after another!

thanks for everything

Re: Rebooting Arc

uliwooly-wooly — Tue, 24 Jan 2012 23:36:21 GMT

anytime. probably a faulty unit, I hope they replace the phone

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