topic Re: Xperia Pro Wifi Issues in XPERIA archive

Xperia Pro Wifi Issues

Leona23 — Mon, 28 Nov 2011 12:28:55 GMT

I have noticed something odd with the wifi on my phone and wondered if anyone else had this.

The phone will sometimes not connect to my home wifi router, it see's it, it shows up the in the list, but if I long press and select connect, it just says Scanning.... disconnected, and refuses to connect to it.

Yet other times it will connect automatically just fine.

I have checked for other wifi signals and there are other 'neighbouring' routers around, but they are all on lower channels like 1,2 and I have set my router as far away as possible to them on 11. My Wii, PS3, HP Printer and Android tablet, have no trouble at all with my router and connect fine, but the phone will not.

I have tried restarting the router, that sometimes solves it, but then in the morning, we are back to not connecting again, I've tried deleting the wifi settings from the phone and putting them in again and password, that doesn't work either.

Why is this? how can I solve it? I don't want to keep running up Data costs because the phone will not connect to my home wifi.

Re: Xperia Pro Wifi Issues

Leona23 — Tue, 29 Nov 2011 11:13:45 GMT

Doesn't anyone have any suggestions ?

Happened again this morning, tablet connected fine, phone didn't want to know.

Selected 'forget network' which it did, found it, asked for password, inserted, then it did nothing.

Come on, what is going on?

Re: Xperia Pro Wifi Issues

slimshaddy — Tue, 29 Nov 2011 14:22:13 GMT

i dont know thats why i dint reply..

Re: Xperia Pro Wifi Issues

Leona23 — Tue, 29 Nov 2011 15:13:55 GMT

Fair enough Slim, at least I know someone read it!

Re: Xperia Pro Wifi Issues

Sam — Tue, 29 Nov 2011 22:52:50 GMT

What I would advise doing is first running an update of the routers firmware. If this does not work then restart the router, connect the phone and log onto the Market. Once there download both Wifistatic and Blade Wifi as these two can often resolve this type of problem.

Re: Xperia Pro Wifi Issues

paul4os — Wed, 30 Nov 2011 09:59:44 GMT

Leona, I get similar problems (not sure if the exact same) where my wi-fi will work all day and then at times drop-out. This is all complete speculation on my part and no idea if it is inded the case, but I think this variance could be due to other family members using your network at the same time, or your neighbours using theirs and interfering. I think different devices in your house using your router may change the shape of the beam from your wireless router and make the signal weaker. Other environmental/atmospheric factors may also affect it.

I do not have these problems with my laptop in the same place. Again more baseless speculation, but I reckon that the Pro (and I've noticed similar with other smartphones) may be less able to deal with a weak signal because its antenna may be less efficient than the one in my laptop (laptop has more room inside to accomodate antenna, and antenna can sit away from your body). Perhaps it could also be a wi-fi firmware issue, but whatever it is, it's something that SE really need to make better now (crossing my fingers in hope), or in the future.

Re: Xperia Pro Wifi Issues

slimshaddy — Wed, 30 Nov 2011 11:29:31 GMT

I have xperia arc..with the .42 firmware update my wifi connection drops at times..most of the users are facing this issue so it The firmware issue and nothing else..

Re: Xperia Pro Wifi Issues

slimshaddy — Wed, 30 Nov 2011 11:30:28 GMT

Leon's problem is different then ours so coudnt help her..

Re: Xperia Pro Wifi Issues

Leona23 — Thu, 01 Dec 2011 09:51:13 GMT

Well from reading this forum it seems others with Neo V's have this issue too and a quick google around suggests its a common Android issue. (the Android forum is full of similar problems) so I wonder if its a common failure of the OS?

I am trying 'Wi-Fi fixer' from the Market at the moment to see if it can help, if nothing else it logs what is going on so that I can send it to the developer to work out what is up.

Thank you Sam for your suggestions, I will have a look to see if there is an update for my router, and give that a try too, the router is a couple of years old now. I'll also check out the other apps (Wifistatic and Blade Wifi) you suggested to see if they can help.

After resetting the router yesterday, it stayed connected all day, so I'll see if I get a connection tonight when I get home.

Thank you all for your help and advice, great to have such support

Re: Xperia Pro Wifi Issues

paul4os — Fri, 02 Dec 2011 02:57:41 GMT

Let us know how you get on with that "WiFi fixer" tool. I'm too lazy to be bothered experimenting with it 😄

Re: Xperia Pro Wifi Issues

Leona23 — Mon, 05 Dec 2011 17:04:12 GMT

I have been running Wifi fixer for a few days now, thought it was helping, but a couple of times now even it didn't manage to connect my phone to the router, I have emailed a log to the developer to see if they are able to see what the problem is.

I have updated the routers firmware.

but I'm still having problems connecting to the router, where as my tablet, PS3 and other devices can connect with no problems, so I do not think the router is at fault.

Paul4os, are you having the same problem?

Re: Xperia Pro Wifi Issues

paul4os — Wed, 07 Dec 2011 09:47:32 GMT

Is there another thread for the wi-fi drop-out issue on the Arc? Did SE make any official response?

Re: Xperia Pro Wifi Issues

paul4os — Wed, 07 Dec 2011 09:52:38 GMT

I'm not sure if we have the same problem. Most of the time my wifi works well and usually connects instantly. I occasionally get random drop-outs when sitting in the same position and after browsing on wi-fi for some time. It will drop-out for 5 minutes or so and then come back - very annoying. Does not happen on my laptop.

Re: Xperia Pro Wifi Issues

paul4os — Wed, 07 Dec 2011 10:11:35 GMT

I see that there is a thread at:

http://talk.sonyericsson.com/message/64939

I am currently connected to a BT Home Hub 2.0A (Thomson device with Broadcom chipset) via 802.11n. I'm going to see if I get the same dropouts if I switch to 802.11g only (as suggested on other thread)...

Re: Xperia Pro Wifi Issues

slimshaddy — Wed, 07 Dec 2011 13:45:47 GMT

it surely is a bug in all xperia..my arc has the same problem as yours but not as leona's :smileygrin:

Re: Xperia Pro Wifi Issues

paul4os — Wed, 14 Dec 2011 19:08:18 GMT

Well, setting to 802.11g only made no difference - still getting the occasional drop-outs.

Hope this can be fixed.

Re: Xperia Pro Wifi Issues

Leona23 — Wed, 18 Jan 2012 09:58:54 GMT

I am still having this problem, even after the update, if I reset my router, it'll work for a while, then it will drop the connection and resuse to re-connect, nothing I do, install or use, will make it connect to my router, it can 'see' it, but just refuses to connect to it, again my Wii, PS3 and Android Tablet connect just fine, so it must be a problem with the phone, is it a software, or hardware problem?

Re: Xperia Pro Wifi Issues

slimshaddy — Wed, 18 Jan 2012 14:02:51 GMT

try this app..

https://market.android.com/details?id=com.piusvelte.wapdroid

Re: Xperia Pro Wifi Issues

Wed, 14 Mar 2012 20:41:14 GMT

OK I have the same problem. New Phone Xperia Pro Mk16a. Just updated.

Set a static Address on the router (Netgear DG834G) for the phones MAC address. IT will connect fine the first time, but if i turn off wifi or go out of range and come back IT WILL NOT RECONNECT!

Radio using Channel 1

If i reeboot the router and the phone connection works fine!

Read many forumns with same complaints! and tried several suggestions to no avail.

Looks like this is an issue for the engineers to resolve...

Any comments from Sony/Eric?

Re: Xperia Pro Wifi Issues

Sam — Wed, 14 Mar 2012 22:47:40 GMT

I believe this is currently being looked into, however in the mean time this issue can often be solved by updating the routers firmware.

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