topic Re: Bug with DATA connection notification not fixed. in XA Series

Bug with DATA connection notification not fixed.

victor91r — Wed, 10 Aug 2016 09:52:21 GMT

Hello! in the new firmware xperia xa ultra (111) not fixed a bug in the application incallui.apk . constantly appears notification on / off data. Even when you switch the flight mode , 4g or just the device is lost or find network.

Re: Bug with DATA connection notification not fixed.

Christofer — Wed, 10 Aug 2016 14:09:40 GMT

Hi @victor91r,

Have I understood you correctly in that this notification keeps reappearing after you dismiss it, even if you haven't changed any setting?

Re: Bug with DATA connection notification not fixed.

victor91r — Wed, 10 Aug 2016 15:55:16 GMT

@Christofer, yes. This bug is on all xperias XA and XA ULTRA in russian xperia community

Re: Bug with DATA connection notification not fixed.

Christofer — Thu, 11 Aug 2016 13:50:49 GMT

Would it be possible for you to take a bug report of this the next time it happens? If so I can forward this internally.

To do this:

Go to Settings > About phone > Build number, tap 7 times on the build number.
Go back and select Developer options then turn on "USB debugging".
Select Logger buffer size and change it to "4 M"
Restart your phone, then with for this to happen
Go back to Settings > Developer options, select "Take bug report".

When the report is ready you will receive a notification. Tap the notification to share it. I suggest you upload it to Google Drive and then choose to share a public link to the upload and include the link in the PM.

Re: Bug with DATA connection notification not fixed.

victor91r — Thu, 11 Aug 2016 16:33:59 GMT

@Christofer check PM

Re: Bug with DATA connection notification not fixed.

Christofer — Fri, 12 Aug 2016 12:30:48 GMT

Thanks! I have forwarded this.

Mobile data enabled - Notification

julianmb76 — Fri, 19 Aug 2016 06:43:05 GMT

Hello,

I have the phone for a week and I is very annoying that every time I turn on my mobile notification appers.

My phone is free and bought in Spain.

Is there any solution for this?

Sony has thought to remove it in an upcoming update?

Thanks.

Re: Mobile data enabled - Notification

Didrik — Fri, 19 Aug 2016 06:47:20 GMT

Hi @julianmb76,

Do you mean the popup saying "Allow mobile data?"? At the bottom of that message there should be a checkbox saying "Don't show this again", press the checkbox to mark it and then press OK. After that this message should no longer appear.

Re: Bug with DATA connection notification not fixed.

julianmb76 — Fri, 19 Aug 2016 06:51:59 GMT

No, is this notification:

Re: Bug with DATA connection notification not fixed.

JackRenz16 — Fri, 19 Aug 2016 10:22:58 GMT

I'm also getting this message from time to time, it says mobile data is disabled, when i clear the notification, it will come back to the screen from time to time, even when the mobile data is turn off on my XA Ultra, and also even when i'm connected to wifi network, it says that i've been using my mobile data and i'm being charge for mobile data usage even i'm using my wifi connection, Please Help

Thanks!

Re: Bug with DATA connection notification not fixed.

Christofer — Fri, 19 Aug 2016 10:28:14 GMT

Hi @JackRenz16, @julianmb76,

This has been forwarded internally. As soon as I have any new information to share I will post it here.

Re: Bug with DATA connection notification not fixed.

JackRenz16 — Fri, 19 Aug 2016 11:06:20 GMT

Hi Christopher;

I'm hoping for your immediately response for this issue, Please let me know if you guys have resolution for this.

I'm do hope this will be fix asap.

Cheers!

Re: Bug with DATA connection notification not fixed.

Christofer — Fri, 19 Aug 2016 11:57:30 GMT

@JackRenz16 I'm sorry but I have no new information at the moment. I will let you know as soon as I do.

Re: Bug with DATA connection notification not fixed.

JackRenz16 — Fri, 19 Aug 2016 12:03:50 GMT

Hi Christofer;

Okay, Thanks for the help.

Cheers!

Re: Bug with DATA connection notification not fixed.

Keeks — Tue, 23 Aug 2016 16:52:48 GMT

Hi this is also happening on my device (Xperia XA) and i just got it a week ago. The notification seems to be annoying that it always show even i didn't turned on the mobile data. Hope we can have a faster solution for this issue.

Re: Bug with DATA connection notification not fixed.

julianmb76 — Fri, 26 Aug 2016 07:10:38 GMT

Hello @Christofer

You have any news ????

In the last update (33.2.A.2.93) the problem continues...

Thank You.

Re: Bug with DATA connection notification not fixed.

Christofer — Fri, 26 Aug 2016 14:50:46 GMT

@julianmb76 I have no new information at the moment.

Re: Bug with DATA connection notification not fixed.

JackRenz16 — Mon, 29 Aug 2016 10:08:14 GMT

any follow up on this for the resolution?

Re: Bug with DATA connection notification not fixed.

victor91r — Tue, 30 Aug 2016 10:19:53 GMT

Waitin' for new update

Re: Bug with DATA connection notification not fixed.

Christofer — Tue, 30 Aug 2016 14:27:49 GMT

No new information at the moment. As I mentioned earlier I will post here as soon as I know anything new.