topic Re: Mysterious message in XA Series

Mysterious message

Låa — Thu, 21 Nov 2019 20:09:10 GMT

Mysterious message
Hey!

When I start my phone I get the following message;

"No apps supported for this tag are installed in the device"

How do I get rid of it?

Lasse

~~Mystiskt meddelande~~

~~Hej!~~

~~När jag startar min telefon får jag följande meddelande;~~

~~"Inga appar som stöds för denhär taggen är installerade i enheten"~~

~~Hur får Jag bort det?~~

~~Lasse~~

Re: Mysterious message

Uliwooly — Thu, 21 Nov 2019 20:38:29 GMT

@Låa

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Could you post a screenshot?

Re: Mysterious message

Martin1 — Fri, 22 Nov 2019 07:27:40 GMT

Hi @Låa, let me see if I can help out here

Are you using a cover on your device? For example with cards on the back? It sounds like your device is trying to scan something in the proximity using the NFC feature. Try deactivate NFC by going to Settings > Device connection > Connection preferences > NFC.

Let me know if that helped!

Re: Mysterious message

Låa — Fri, 22 Nov 2019 10:01:17 GMT

Hi Martin!

It worked, Many thanks!

Lasse (låa)

Re: Mysterious message

Martin1 — Fri, 22 Nov 2019 10:12:32 GMT

No worries @Låa, glad I could help!

Let me know if there is anything else I can help you with!

Have a nice day and a great weekend!

Re: Mysterious message

Låa — Fri, 29 Nov 2019 11:20:34 GMT

Hi!

It worked!

Many tanks!

Lasse