topic Re: yellow spots in XA Series

yellow spots

Leka_krsk — Sat, 23 Mar 2019 11:55:06 GMT

~~Добрый день. На экране слева стали поступать жёлтые пятна . Телефон на гарантии. Подскажите, что лучше сделать~~

Good day. Yellow spots began to appear on the screen on the left. Phone warranty. Tell me what to do

Re: yellow spots

ZaurKhakho — Tue, 26 Mar 2019 20:11:14 GMT

Добрый вечер у меня та же проблема, телефону не больше трех месяцев, появилось жёлтое пятно на левой стороне экрана

Good evening, I have the same problem, the phone is not more than three months, there was a yellow spot on the left side of the screen

Re: yellow spots

Jonas — Thu, 11 Apr 2019 07:52:00 GMT

Hello everyone and I'm sorry to hear about this.

@Leka_krsk, Your question has been translated your question to English as this is an International forum, please post any replies in English and it will be easier for me and other users to assist you.

As this is a hardware defect, I would recommend that you get in touch with your Local support team so they can arrange a repair for you or inform you of a service centre location in your area, if there are any.

@ZaurKhakho, Your question has been translated your question to English as this is an International forum, please post any replies in English and it will be easier for me and other users to assist you.

As this is a hardware defect, I would recommend that you get in touch with your Local support team so they can arrange a repair for you or inform you of a service centre location in your area, if there are any.

Feel free to keep me posted with how it went!

Re: yellow spots

Dgonni_1985 — Thu, 23 May 2019 20:39:03 GMT

I have the same problem. Yellow spots from the left just above the middle of the display. The phone is about six months. And the docks as evil can not find. Thank you Soni for the bonus in the form of these spots! It was worth overpaying for the brand. As a result, the phone is a marriage and I understand that I don’t have this problem alone.

У меня такая же проблема. Желтые пятна с лева чуть выше середины дисплея. Телефону около полугода. И доки как на зло найти не могу. Спасибо Сони за бонус в виде этих пятен! Стоило переплачивать за бренд. В итоге телефон с браком и я так понимаю не у меня одного эта проблема.

Re: yellow spots

Jonas — Tue, 28 May 2019 13:31:57 GMT

Hi @Dgonni_1985, sorry to hear about your device.

Your question has been translated to English as this is an International forum, please post any replies in English and it will be easier for me and other users to assist you.

If the device is 6 month old, it should still be in warranty, so please get in touch with your Local support team and they will arrange a repair for you.

I hope that helps!