topic Re: Changing message notification tone since oreo update in XA Series

Changing message notification tone since oreo update

Lisajane — Thu, 23 May 2019 10:09:58 GMT

Why can't i change my mms tone

Re: Changing message notification tone since oreo update

Jonas — Thu, 23 May 2019 11:25:21 GMT

Hi @Lisajane, welcome to our forum!

Is it resetting back to a default one, or are you not finding the option where you can change it?

The option to change the notification tone can be found in Settings > Apps & notifications > Messages > Notifications > Other notifications > Sound > change to your preferred tone.

I hope that helps!

Re: Changing message notification tone since oreo update

Peter1606 — Fri, 24 May 2019 11:41:57 GMT

I am also having this problem. I have followed the steps above but I don't seem to have all the options that you have given for me to follow

Re: Changing message notification tone since oreo update

Jonas — Tue, 28 May 2019 13:58:56 GMT

Hi @Peter1606!

Could you try and go to Settings > Apps & notifications > Messaging > App notifications > tap on "Messages" below the categories text > Sound > change to the tone you want.

Let me know if that makes any difference!

Re: Changing message notification tone since oreo update

Peter1606 — Thu, 30 May 2019 17:19:03 GMT

Hi Jonas, I don't have anything saying messaging in the apps and notifications in the settings menu

Re: Changing message notification tone since oreo update

Jonas — Mon, 03 Jun 2019 13:04:57 GMT

Hi again @Peter1606!

My bad! You will need to tap on "App info" first. You will then see a list of all your applications and you can scroll down and find the messaging application (Messaging or Messages).

Sorry for the lack of instructions!