https://community.sony.com.mk/t5/xa-series/password-reset/m-p/3628826#M27907 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1206524">@Adán</A>, sorry to hear about what has happened. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />I have translated your question to English as this is an International forum, please post any replies in English and will be easier for me and other users to assist you.<BR /><BR />We do not have any service where you can remove a screen lock without resetting your device by <A href="https://community.sony.co.uk/t5/FAQ/How-to-perform-a-software-repair-with-Xperia-Companion/m-p/1103057" target="_self">performing a software repair</A>. Do note that in this process all data stored on the internal storage will be deleted.<BR /><BR />I hope that helps!</P> Wed, 07 Nov 2018 14:32:40 GMT Jonas 2018-11-07T14:32:40Z https://community.sony.com.mk/t5/xa-series/password-reset/m-p/3628825#M27906 <P><STRIKE>Buenos días, me podria ayudar, le puse una contraseña a mi disppsitivo y se me olvidó, sera que haya una manera de desbloquearlo sin perder los datos</STRIKE></P><P>Good morning, I could help, I put a password to my disppsitivo and I forgot, there will be a way to unlock it without losing data</P><P><EM>gt</EM></P> Sat, 03 Nov 2018 17:23:05 GMT https://community.sony.com.mk/t5/xa-series/password-reset/m-p/3628825#M27906 Adán 2018-11-03T17:23:05Z https://community.sony.com.mk/t5/xa-series/password-reset/m-p/3628826#M27907 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1206524">@Adán</A>, sorry to hear about what has happened. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />I have translated your question to English as this is an International forum, please post any replies in English and will be easier for me and other users to assist you.<BR /><BR />We do not have any service where you can remove a screen lock without resetting your device by <A href="https://community.sony.co.uk/t5/FAQ/How-to-perform-a-software-repair-with-Xperia-Companion/m-p/1103057" target="_self">performing a software repair</A>. Do note that in this process all data stored on the internal storage will be deleted.<BR /><BR />I hope that helps!</P> Wed, 07 Nov 2018 14:32:40 GMT https://community.sony.com.mk/t5/xa-series/password-reset/m-p/3628826#M27907 Jonas 2018-11-07T14:32:40Z