topic Re: NFC read error in XA Series

NFC read error

natascha75 — Wed, 23 Jan 2019 11:47:55 GMT

~~NFC leesfout, probeer het opnieuw.~~

~~Op dit apparaat zijn geen ondersteunende apps voor dit tag geïnstalleerd.~~

~~Krijg steeds deze melding maar weet niet ik deze weg krijg heb al van alles geprobeerd~~

NFC read error, try again.

No support apps for this tag have been installed on this device.

Always get this message but do not know I get this way already tried everything

Re: NFC read error

Jonas — Fri, 25 Jan 2019 09:01:02 GMT

Hi @natascha75, welcome to our forum!

Your question has been translated to English as this is an International forum.

Do you have the device in case together with a banking card, a bus card or similar? There is a NFC reader on the back of the device that can read these cards, but if no installed applications are associated with the application, you will receive this error message.

The easiest thing to do is simply turning NFC off, so you can continue to use your case and you can enable it later on in case you need to use it. The setting to turning it off can be found in Settings > Device connections > NFC.

Let me know if that helps!