My power button, volume button, and shutter button won't work

merc360 — Fri, 21 Dec 2018 19:42:31 GMT

So I've had the phone for about 2 days an this happend.

Luckly I had the finger print scanner working so I could still get into it or else I may have though it was dead.

Here's my SOLUTION:

Make sure your volume is up. Play music. You'll notice that the speaker won't work.

Squeeze the screen and back of the phone, just above the volume-UP button. And the music will start playing, and the buttons will now function.

It's clearly not a software issuse so it must be a loose connection from pour quality control. Hope this saves someone hours of googling and frustration.

Re: My power button, volume button, and shutter button won't work

Pravinpv — Sat, 15 Jun 2019 16:10:27 GMT

Same problem with my xz premium

Didn't expect this kind of quality issue from a Japanese oem

topic Re: My power button, volume button, and shutter button won't work in XA Series

My power button, volume button, and shutter button won't work

Re: My power button, volume button, and shutter button won't work