topic Headset not Supported in XA Series

Headset not Supported

Jam17 — Fri, 24 Aug 2018 04:24:34 GMT

Hi,

I got this pop-uo saying 'Headset not supported. Try different headset or go to Support.'

I uninstalled the Smart Connect. I restart it. I plugged the headset again and it worked but the sound is fading. Once I unplugged and plugged it again, the error will occur again.

This is the same headset I used yesterday thay worked fine.

Re: Headset not Supported

Uliwooly — Fri, 24 Aug 2018 05:45:36 GMT

@Jam17

have you tested different headphones?

Re: Headset not Supported

Jam17 — Fri, 24 Aug 2018 11:02:44 GMT

uliwooly

I have not. But is it going to be the headset's defect? Because it's the same headset i used yesterday. And it worked alright.