topic Re: Xa1 keeps switching itself off in XA Series

Xa1 keeps switching itself off

James39 — Sun, 08 Jul 2018 10:45:30 GMT

My phone keeps switching itself off and will only turn back on if I plug it on charge. The phone doesn't die cos it maintains its battery. Its only 2month old

Re: Xa1 keeps switching itself off

clarey1 — Mon, 09 Jul 2018 21:06:55 GMT

hi, i have had exactly the same issue, apparently my phone is bent around the power button - i sent it away and that was their response. only had it for 2 months. £214 to repair, bear in mind a brand new one is £130. fingers crossed yours has another reason

Re: Xa1 keeps switching itself off

James39 — Wed, 11 Jul 2018 21:46:54 GMT

Sod that, I've only had mine 2month aswell and ya supposed to get 1year warranty with any electrical goods. They bumps haha

Re: Xa1 keeps switching itself off

Soltyys — Wed, 18 Jul 2018 14:23:43 GMT

same problem. My phone just came back from servise and I get new IMEI so it is basically new phone. Before service there was other problem (screen), and now screen is OK, but the phone is switching off. I was trying to repair phone by Sony Xperia Companion but there is still a problem. Sony please say something about it, because it is a big problem.

Re: Xa1 keeps switching itself off

Mijacq38 — Thu, 19 Jul 2018 11:06:14 GMT

Mine is exact the same. It might stay on all day, or it might turn off at any time;sometimes several times a day. My phone is also two months old. Surely not a coincidence. Sony should address this trend without hitting its customers with absurd repair bills that are considerably greater than the cost of buying a new phone. I've been a loyal Sony customer for many years, but this issue is testing my allegiance to its limits.