topic No mobile data in XA Series

No mobile data

Jimmyhenry — Sat, 23 Jun 2018 02:06:40 GMT

Purchased new ultra yesterday. No 4G, check mobile data and everything. About info just says not roaming. I use the Aldi Sum Card which operates on the Telstra network. Network says Telstra but top left of phone says Aldi. Any ideas?

Re: No mobile data

Uliwooly — Sat, 23 Jun 2018 02:33:17 GMT

@Jimmyhenry

Do you have the correct APN settings?

Have you contacted your carrier network regarding 4G LTE coverage?

Settings > Network > Internet settings

Re: No mobile data

Jimmyhenry — Sat, 23 Jun 2018 05:00:43 GMT

Thank you! Problem solved

Re: No mobile data

Uliwooly — Sat, 08 Sep 2018 21:38:04 GMT

@Jimmyhenry

I'm glad to hear that