topic Stuck pixels/burn-in? in XA Series

Stuck pixels/burn-in?

davidhozic — Mon, 16 Apr 2018 13:57:37 GMT

Hello,

does anyone know if this is a stuck pixel or a screen burn it.

And is there a way to fix it? Othereise i have ti take it to repair

Qatrium — Tue, 17 Apr 2018 05:28:09 GMT

Try to attach a screenshot.

davidhozic — Tue, 17 Apr 2018 10:46:31 GMT

Its not a software issue, i think its a backlight bleed.Look at the bottom left screen corner of this mirrored image

Jonathan2396 — Tue, 17 Apr 2018 23:03:57 GMT

The problem looks like is just one or 2 pixels... for change a device at least here on Costa Rica need to be more than 10 pixels

RE1281 — Thu, 19 Apr 2018 12:14:13 GMT

Its backlight bleed for sure. And a very prominent one at that. 100% it's a defective situation. Get it warrantied asap.