topic Re: Issues with latest Android 8 update in XA Series

Issues with latest Android 8 update

MB18 — Tue, 19 Jun 2018 13:21:58 GMT

Annoyances I have encountered with this morning's update:

* No mobile data access

* Swipe screen can no longer be opened single-handedly with a thumb flick

I solved the first one by re-entering my mobile data information (APN) from my cell provider (it's not like we don't have anything better to do right? I'm a technical person, but non technical people might have a harder time with this).

As for the other problem, it's a real annoyance. I can't unlock my phone using a single hand, and even when I use two hands (one to hold the phone, and the other to swipe purposefully from the bottom of the phone to the absolute top), I don't always manage to open it. I'm wondering how this could have gotten through QA.

If anyone knows if there is a setting to adjust this, I'll give you a big virtual high five. In the mean time, I'm starting to shop for alternatives.

Re: Issues with latest Android 8 update

Jetzu — Tue, 19 Jun 2018 14:02:14 GMT

I don’t have the issues you mentioned with firmware 48.1.A.2.21. Which update are you referring to?

Re: Issues with latest Android 8 update

David104 — Wed, 20 Jun 2018 17:25:15 GMT

I have no data access when using my cell provider though I am still able to use wifi. Please provide details on how to enable data on my phone again.

Thanks!

Re: Issues with latest Android 8 update

Roadrunny76 — Wed, 20 Jun 2018 18:25:04 GMT

@David104

Settings, network & internet, download settings for internet & mms.

If not there, ask your provider to send you a settings sms or the apn settings and you configure it manually.

Re: Issues with latest Android 8 update

David104 — Thu, 21 Jun 2018 17:14:24 GMT

Thanks! I input the APN settings provided by my carrier and that fixed the issue.