topic Re: Google Maps crashes on XA2 in XA Series

Google Maps crashes on XA2

BazBear — Sat, 26 May 2018 21:49:03 GMT

For some reason, Google Maps always crashes on my phone. It will exit and then leave a blank screen.

This is for any version apart from the stock version for Android 8.0 which is Google Maps version 9.56.7.

I have tried all the usual steps of clearing the cache and app data but nothing helps. I am trying to avoid a facotry reset of my phone. Any ideas?

Jonathan2396 — Sun, 27 May 2018 15:50:31 GMT

weird.. maybe another app that can make a problem with google maps?

BazBear — Mon, 28 May 2018 01:21:32 GMT

thats what i am thinking. i just cannot figure out which one.

Uliwooly — Mon, 28 May 2018 03:00:58 GMT

Test the phone in >>> safe mode if you don't experience the same issue then it is a third party app.

BazBear — Mon, 28 May 2018 03:34:38 GMT

Ok so still happens in safe mode. Hmmmmm

Uliwooly — Mon, 28 May 2018 03:55:01 GMT

Do you get an error message?

settings > apps > app info > google maps > storage > clear data > restart the phone > try again

BazBear — Mon, 28 May 2018 19:06:57 GMT

Done all that many times. Anyone know how to clear/wipe cache partition on a xa2 like u can on a nexus/pixel via bootloader?

BazBear — Tue, 29 May 2018 22:47:54 GMT

thanks for everyones help, however i have reimaged the phone. Problem gone.