topic Re: Please help in XA Series

Please help

Rogger1977 — Sun, 13 May 2018 16:03:56 GMT

~~No puedo cargar mi celular me sale esto~~

I can not charge my cell phone I get this

Re: Please help

Jonas — Tue, 15 May 2018 11:42:30 GMT

Hi @Rogger1977, sorry to hear about this.

Your question has been translated to English as this is an International forum.

Could you please change the language in your device to English and take a new screenshot? Also, are you charging the device using the original cable and wall mounted charger that was included together with your device?

Thanks in advance!

Re: Please help

NunoSEN2 — Tue, 15 May 2018 14:23:26 GMT

HI @Rogger1977;

When this menu appears have you tried selecting the first option? (Cargar este dispositivo).