topic Re: Vertical lines on screen Experia ZA in XA Series

Vertical lines on screen Experia ZA

Tav1 — Mon, 23 Jul 2018 14:19:00 GMT

My phone has vertical lines that glitch in and out . I also lose the ability to touch sometimes when it’s blaring in and out. I’ve tried methods that I had found on other people’s forums and I’m now doing a factory reset in the hopes that it’ll go away. Why is this happening? And what do I do to fix it if the problem persists? During the factory reset

Re: Vertical lines on screen Experia ZA

Uliwooly — Mon, 23 Jul 2018 16:13:15 GMT

@Tav1

well that's a hardware issue, and you can clearly see a cracked screen which means either a drop or pressure was applied to the phone.

Re: Vertical lines on screen Experia ZA

Tav1 — Mon, 23 Jul 2018 17:53:55 GMT

Hi, the only issue is that the crack happened months ago so why has this ‘hardware issue’ only become an issue now?

Re: Vertical lines on screen Experia ZA

Uliwooly — Mon, 23 Jul 2018 18:02:32 GMT

@Tav1

There are myriad probabilities, you might want to get it inspected by your Local support

One way that might tell you if it's only the screen and/or something else is to take a screenshot > email it or send it to another phone or computer > if you see the lines then it is more than just a touchscreen and LCD issue.