https://community.sony.com.mk/t5/xa-series/touch-screen-problem/m-p/3601313#M20703 <P>I bought a new xa1 ultra i use it 5 mi ths but its screen shut off sudenly during using&nbsp;</P><P>I have 2 year warenty card how can i solve this problem please tell me. What is procedure to solve this.&nbsp;</P> Sun, 22 Jul 2018 17:56:20 GMT Muneeb0345 2018-07-22T17:56:20Z https://community.sony.com.mk/t5/xa-series/touch-screen-problem/m-p/3601313#M20703 <P>I bought a new xa1 ultra i use it 5 mi ths but its screen shut off sudenly during using&nbsp;</P><P>I have 2 year warenty card how can i solve this problem please tell me. What is procedure to solve this.&nbsp;</P> Sun, 22 Jul 2018 17:56:20 GMT https://community.sony.com.mk/t5/xa-series/touch-screen-problem/m-p/3601313#M20703 Muneeb0345 2018-07-22T17:56:20Z https://community.sony.com.mk/t5/xa-series/touch-screen-problem/m-p/3601314#M20704 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1172821">@Muneeb0345</A></P><P>I'm sorry to hear that, have you restarted the phone? have you remove any protective case, film, glass?&nbsp;</P> Sun, 22 Jul 2018 19:26:59 GMT https://community.sony.com.mk/t5/xa-series/touch-screen-problem/m-p/3601314#M20704 Uliwooly 2018-07-22T19:26:59Z