https://community.sony.com.mk/t5/xa-series/horizontal-lines-on-screen/m-p/3599104#M20254 <P>Hello,</P><P>A couple of days ago, my smartphone fell and everything was allright until today.Today, some horizontal lines appears on the screen. I don't know if it is software or hardware problem because yesterday I update my smartphone to Oreo. For exemple :</P><P>- I make a screenshot which I see on an other smartphone and no problem, no horizontal lines.</P><P>- I make display test with *#*#7378423#*#* and with a one color screen I have horizontal lines just when navigation buttons are on screen.</P><P>So what do you think about my problem ?</P><P>Thank you</P><P>Home screenshot&nbsp;</P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_20180428_172353.JPG" style="width: 508px;"><IMG src="https://community.sony.co.uk/legacyfs/online/46691i0318F01E50D69D60/image-size/large?v=1.0&amp;px=999" title="_20180428_172353.JPG" alt="_20180428_172353.JPG" /></SPAN></P><P>Display test screenshot</P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DSC_0015.JPG" style="width: 999px;"><IMG src="https://community.sony.co.uk/legacyfs/online/46692i48689FBDAC48494A/image-size/large?v=1.0&amp;px=999" title="DSC_0015.JPG" alt="DSC_0015.JPG" /></SPAN></P> Sat, 28 Apr 2018 16:21:37 GMT Audrey576 2018-04-28T16:21:37Z https://community.sony.com.mk/t5/xa-series/horizontal-lines-on-screen/m-p/3599104#M20254 <P>Hello,</P><P>A couple of days ago, my smartphone fell and everything was allright until today.Today, some horizontal lines appears on the screen. I don't know if it is software or hardware problem because yesterday I update my smartphone to Oreo. For exemple :</P><P>- I make a screenshot which I see on an other smartphone and no problem, no horizontal lines.</P><P>- I make display test with *#*#7378423#*#* and with a one color screen I have horizontal lines just when navigation buttons are on screen.</P><P>So what do you think about my problem ?</P><P>Thank you</P><P>Home screenshot&nbsp;</P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_20180428_172353.JPG" style="width: 508px;"><IMG src="https://community.sony.co.uk/legacyfs/online/46691i0318F01E50D69D60/image-size/large?v=1.0&amp;px=999" title="_20180428_172353.JPG" alt="_20180428_172353.JPG" /></SPAN></P><P>Display test screenshot</P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DSC_0015.JPG" style="width: 999px;"><IMG src="https://community.sony.co.uk/legacyfs/online/46692i48689FBDAC48494A/image-size/large?v=1.0&amp;px=999" title="DSC_0015.JPG" alt="DSC_0015.JPG" /></SPAN></P> Sat, 28 Apr 2018 16:21:37 GMT https://community.sony.com.mk/t5/xa-series/horizontal-lines-on-screen/m-p/3599104#M20254 Audrey576 2018-04-28T16:21:37Z https://community.sony.com.mk/t5/xa-series/horizontal-lines-on-screen/m-p/3599105#M20255 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1147331">@Audrey576</A></P><P>I'm sorry about that but it is a hardware issue, I don't know if it's just the screen or something else was damaged, you will have to contact your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A>&nbsp;to get it inspected.</P> Sat, 28 Apr 2018 16:59:23 GMT https://community.sony.com.mk/t5/xa-series/horizontal-lines-on-screen/m-p/3599105#M20255 Uliwooly 2018-04-28T16:59:23Z