topic Re: Password back up in XA Series

Password back up

Ilias1 — Fri, 19 Jan 2018 17:09:18 GMT

I can't restore my backup file from Xperia companion because it asks for a password without me setting up one

Re: Password back up

Uliwooly — Fri, 19 Jan 2018 17:30:35 GMT

@Ilias1

Was the backup performed with the same Xperia and android version?

Re: Password back up

Ilias1 — Fri, 19 Jan 2018 17:45:24 GMT

Yes it was

Re: Password back up

Uliwooly — Fri, 19 Jan 2018 17:52:20 GMT

@Ilias1

Is the phone requesting a password or the phone?

Re: Password back up

Ilias1 — Fri, 19 Jan 2018 17:57:07 GMT

I don't know if it's the Xperia companion or the phone 📱 XA

Re: Password back up

Uliwooly — Fri, 19 Jan 2018 18:00:04 GMT

@Ilias1

could you post a screenshot?

Re: Password back up

Ilias1 — Fri, 19 Jan 2018 18:03:50 GMT

It's on my pc

Re: Password back up

Ilias1 — Fri, 19 Jan 2018 18:31:06 GMT

OK forget about it I'm going to change brand first thing Monday thanks

Re: Password back up

Uliwooly — Fri, 19 Jan 2018 19:10:12 GMT

@Ilias1

Sorry to hear about it, but most likely you did set up a password, either or, if you do change brands enjoy your new device, if you don't feel free to let us know if we can assist you

Re: Password back up

Ilias1 — Fri, 19 Jan 2018 19:19:46 GMT

OK tell me please how can I set up a password in my phone back up?