topic Re: This phone has too many bugs!! in XA Series

This phone has too many bugs!!

Angelo69 — Wed, 22 Nov 2017 12:19:27 GMT

1. I set the font size to largest but after a restart, font size returns to default

2. I customize notification sound but after restart the sound returns to default.

3. Laggy scrolling.

4. Weak signal reception. Only a maximum of 1 bar of LTE at home as against 3 bars in my Asus phone.

These resulted after latest FORCED UPDATE. My phone is only 3 days old and I already regret going back to Sony from Asus which I think is better in performance, with no bugs. I am a Sony person, from Amount cameras, Emount mirrorless, RX100 series to phones Z1, Z2, Z3. But now, you lost me Sony, sorry.

Re: This phone has too many bugs!!

Evgeniy-74 — Thu, 23 Nov 2017 05:38:04 GMT

It's a shame for Sony

Re: This phone has too many bugs!!

Lord_viridis — Thu, 23 Nov 2017 09:46:33 GMT

Regarding points 1 and 2, do you have your phone in demo mode or anything like that?

Re: This phone has too many bugs!!

Angelo69 — Fri, 24 Nov 2017 06:02:33 GMT

Not demo. All files and apps in internal memory. SD card for photos only

Re: This phone has too many bugs!!

Marksmy — Fri, 24 Nov 2017 10:02:38 GMT

So far i only encountered issue number 4. It has weak lte connectivity

Re: This phone has too many bugs!!

Lord_viridis — Mon, 27 Nov 2017 10:13:50 GMT

What firmware version are you seeing these issues on?

Re: This phone has too many bugs!!

Angelo69 — Thu, 30 Nov 2017 09:54:17 GMT

Version 48.0.A.1.99

Re: This phone has too many bugs!!

Lord_viridis — Thu, 30 Nov 2017 11:33:48 GMT

@Angelo69 wrote:
Version 48.0.A.1.99

Thanks, once mine updates to this I will try again to replicate the issue,

Re: This phone has too many bugs!!

Lord_viridis — Thu, 30 Nov 2017 22:49:04 GMT

I have been able to replicate this and will escalate the text size issue.

Re: This phone has too many bugs!!

alias736 — Thu, 14 Dec 2017 11:26:59 GMT

i also have same issue of font size , & some time, during listening music my phone make some cracky noise, continuously, even after restart my device

Re: This phone has too many bugs!!

Angelo69 — Fri, 05 Jan 2018 12:35:50 GMT

WOW, SONY YOU MADE ME REGRET BUYING THIS F PHONE. THIS WOULD HAVE BEEN A GREAT PHONE IF NOT FOR THE BUGS.

#SONYSOSORRY

Re: This phone has too many bugs!!

Lord_viridis — Mon, 08 Jan 2018 09:18:33 GMT

@Z3acp wrote:
WOW, SONY YOU MADE ME REGRET BUYING THIS F PHONE. THIS WOULD HAVE BEEN A GREAT PHONE IF NOT FOR THE BUGS.
#SONYSOSORRY

Is there an issue with the keyboard on your device? If caps lock stays on, you can clear cache in settings and should reset your keyboard

Re: This phone has too many bugs!!

Jonas — Mon, 15 Jan 2018 09:06:43 GMT

Hello everyone and I'm sorry to hear about the behaviour all of you are experiencing with your Xperia XA1 PLUS devices.

You might experience that the font size is changed back to the default size after restarting the device. The font size in Settings menu may show the size you set, but the actual font may appear in the default size. This is a known behaviour that will be corrected in the next software release.

Note! Software updates are released at different times depending on the operator, market, region or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device. In addition, network operators and specific markets may choose not to use the updates for specific models.

Affected Xperia™ devices and software versions

Xperia XA1 with 40.0.A.6.175 and 40.0.A.6.162
Xperia XA1 Ultra with 42.0.A.4.153 and 42.0.A.4.133
Xperia XA1 Plus with 48.0.A.1.117 and 48.0.A.1.99

Re: This phone has too many bugs!!

Js26 — Thu, 02 Aug 2018 18:58:27 GMT

Resolve the problem

Re: This phone has too many bugs!!

Mayurtank — Fri, 03 Aug 2018 03:27:27 GMT

Yes I brought Sony Xperia xa1 plus before 2 month till 20 days all work good but after that there is network issues occurring like network will totally off for 1hour than again come than again after 1 hour network will be available than again gone I don't know what to do but it's a hardware problem not only software problems because I already factory reset my phone but same problem occur and I insert my Sim card to other mobile so its working fine so there is some problem.