topic Help, please!! in XA Series

Help, please!!

Junienina — Thu, 01 Mar 2018 14:04:57 GMT

Hello everyone,

I need your help, I don't know what was happened on my phone last 30 min. ago. I can't turn on my phone. I've tried to do many thing but it doesnt' work.

So if anyone gpt any idea, please help me :'(

Thank you

Jun

Re: Help, please!!

nathanhorner — Thu, 01 Mar 2018 16:58:19 GMT

Is battery light showing when charging?

Others may confirm, but does power button plus volume down still do a soft reset?

Failing all this, installing xperia companion and software recovery might be best.

Re: Help, please!!

nathanhorner — Thu, 01 Mar 2018 16:59:08 GMT

PS bummer, sorry to here it.

Re: Help, please!!

Uliwooly — Thu, 01 Mar 2018 18:13:37 GMT

@Junienina

Connect the phone to a wall charger > press and hold power & volume up for 10-20 seconds > let it charge for 2-3 hours > try to turn it on