topic Contacts in XA Series

Contacts

Jilly127 — Tue, 02 Jan 2018 17:58:59 GMT

I have just got a new XA1. It will not let me get into my contacts . It keeps saying something has been deactivated and so the let me in 😡

CameronT — Wed, 03 Jan 2018 02:00:40 GMT

Hi @Jilly127, welcome to the community. Try this:

Go to Settings > Apps, press the 3 dots on the top right and select "Reset app preferences".

While you are in here, check for any apps that have been disabled and re-enable them.

Jilly127 — Wed, 03 Jan 2018 08:20:22 GMT

Thanks that worked great ☺️

CameronT — Wed, 03 Jan 2018 23:02:54 GMT

Happy to help :smileysmileythumbsup: