Duplicate text when replying to emails

trena — Thu, 21 Sep 2017 01:57:38 GMT

Each time I reply to an email on my phone, it duplicates my text. Not each letter, but the entire message.

I am using the email program that came with the phone.

I am having no issues when using the computer.

Any thoughts on what I need to adjust?

Re: Duplicate text when replying to emails

CameronT — Thu, 21 Sep 2017 04:21:42 GMT

Hi @trena, welcome to the community.

Try resetting the email app and re-configuring it.
NOTE! If you have a pop3 account set up, you will lose the emails in your inbox unless they are still stored on the server.

Go to Settings > Apps > Email > Force Stop > Storage > Clear Data.

topic Re: Duplicate text when replying to emails in XA Series

Duplicate text when replying to emails

Re: Duplicate text when replying to emails