Mobile Data dropout

NotAGamer — Mon, 24 Jul 2017 20:59:33 GMT

I purchased my XA locked to Vodafone and paid to get it unlocked, and I use it on Optus

The mobile data connection is unreliable. It disconnects regularly. Sometimes I can get it back by cycling Mobile Data or Aeroplane mode, but it usually doesn't last long. A few times I reboot the phone and it worked better for a while but one day after 3 reboots in a row, I had to give up.

I've tried every APN used by Optus. It's so bad I had to setup my old phone as a Hot-spot and stay within range.

Also, Bluetooth randomly disconnects my headset, even during a call. Sometimes it will reconnect immediately. This happens on 2 different brand units I have.

Re: Mobile Data dropout

NotAGamer — Wed, 02 Aug 2017 16:42:05 GMT

I came to this forum via Support > Contact Us, so I posted here expecting is get some support from Sony. Was I mistaken?

I guess this is Sony's way of deflecting some first line support issues to the 'crowd'.

Thanks for the support Sony.

topic Re: Mobile Data dropout in XA Series

Mobile Data dropout

Re: Mobile Data dropout