topic Re: Network issue in XA Series

Network issue

Alias484 — Sun, 23 Jul 2017 08:37:52 GMT

My phone sony xperia xa1.. sims network are not available its always 1 or 2 out of 4... Do something? Its a major issue..

Re: Network issue

CameronT — Mon, 24 Jul 2017 01:47:46 GMT

Hi @Atulhunk, welcome to the community. I am sorry to hear about this.

So we can assist you better we need more information. What do you mean by "its always 1 or 2 out of 4"?

Re: Network issue

Alias484 — Mon, 24 Jul 2017 02:00:55 GMT

It means network symbol shows at top of right hand side of the mobile.. That is 1 or 2 out of 4

Re: Network issue

Qanu1 — Mon, 24 Jul 2017 17:53:19 GMT

He means the signal bar strenght. I am also getting 2 out of 4 bars....its like im in a basement lol tried software reset nothing worked

Re: Network issue

CameronT — Tue, 25 Jul 2017 00:00:44 GMT

@Atulhunk & @Kahriman,

Are your calls dropping or is your internet disconnecting? Or is it just that you have few bars?

Re: Network issue

Qanu1 — Sun, 30 Jul 2017 21:33:28 GMT

All good exeriencing no problem with internet or calls

Re: Network issue

CameronT — Mon, 31 Jul 2017 00:26:23 GMT

@Kahriman,

If your service isn't being disrupted I wouldn't worry too much about the bars that you see. There's no standardisation as to what they mean. If you want to check the exact strength that you are getting go to Settings > About Phone > Status > SIM status. You will see your strength in dBm.

For an example, my XZ is showing -90 dBm with 3 bars.