topic Re: WiFi issue after 7.0 update in XA Series

WiFi issue after 7.0 update

Morgs — Sun, 16 Jul 2017 05:06:29 GMT

Since doing the update, every time I try to connect to a different WiFi network I'm having to restart my phone. When I'm connected to one it keeps dropping connection. Is there any way to fix this. I don't have much mobile data to use as I've always used WiFi.

Re: WiFi issue after 7.0 update

DocSnow — Sun, 16 Jul 2017 08:05:29 GMT

Same issue here.... Updated on Friday and Wi-Fi has been dodgy ever since. Will connect for a little while and then drop off and not reconnect without restarting the phone.

Re: WiFi issue after 7.0 update

JabbaTheHux — Tue, 18 Jul 2017 19:03:29 GMT

Hi Folks

The same here and having issues with WhatsApp, Outlook and FB not updating until WiFi is switched off. A reboot sorts it temporarily but then starts behaving the same again.

Re: WiFi issue after 7.0 update

Uliwooly — Tue, 18 Jul 2017 19:10:16 GMT

@Morgs

test the phone on >>> safe mode for few hours, see if you encounter the same issue

Re: WiFi issue after 7.0 update

C_Haney — Wed, 19 Jul 2017 08:41:34 GMT

Same here since the update my wifi on this device only is constantly dropping internet service but still connected to the router /modem. All other wifi devices work great. So hey SONY some one has purposely wrote a severe bug in order for you to hire them again. You should find the coder and sue for product sabotage.

Re: WiFi issue after 7.0 update

Aydnie — Wed, 19 Jul 2017 11:53:56 GMT

Do they plan to have some fix in this 7.0 ? But i cant do an update without wifi....

Re: WiFi issue after 7.0 update

C_Haney — Mon, 24 Jul 2017 11:34:06 GMT

Oh and it's happening on the 5G only for me. Seems every time when the phone goes to sleep it drops wifi. I have no power save settings on. When im connected to regular wifi it work proper.

Re: WiFi issue after 7.0 update

Jenami — Thu, 27 Jul 2017 10:37:37 GMT

I have the same problem too. after updating I got so many problems with my phone. I wish I didn't do update.

Is Sony In hibernation?

Re: WiFi issue after 7.0 update

Humans — Mon, 07 Aug 2017 18:05:30 GMT

No regret, no remorse.

1. Start "Xperia Companion" software.

2. Click "software reparation" or similar (I am translating from spanish). It is the second option.

3. Once reparation has finished, choose option "start from scratch" or similar. Do not choose recover the information from Google.

It worked for me. Recovering your Apps afterwards won't take you more than half an hour.

Re: WiFi issue after 7.0 update

wiha — Sat, 11 Nov 2017 11:50:10 GMT

Turning off Bluetooth does the trick here, than it keeps on, waiting for a fix

Re: WiFi issue after 7.0 update

Cdnfenix — Mon, 29 Jan 2018 11:36:56 GMT

I am also having the same problem. it's a little less of an issue if I use 2.4ghz over the 5ghz wifi, but now I am also starting to need to restart the phone to connect to Bluetooth devices. I have also tried resetting the wireless settings. I did a factory reset the other day, with backups from google. this hasn't helped. I also feel that for most people resetting the phone with out using backup is not an option.

Re: WiFi issue after 7.0 update

NealR — Mon, 29 Jan 2018 13:50:15 GMT

I can only hope that this issue finally gets resolved as part of the 8.0 upgrade.

Re: WiFi issue after 7.0 update

Cdnfenix — Mon, 29 Jan 2018 14:25:39 GMT

Is there any indication when 8.0 will be coming out? I am seriously looking at getting a different phone if this is not fixed soon. Shouldn't have to restart my phone a couple times a day.

Re: WiFi issue after 7.0 update

newflesh — Tue, 30 Jan 2018 05:50:27 GMT

Guys, 8.0 has the same issue with Wi-Fi, lol. It's crazy really, go check some other phones threads like XZ Premium with more than 25 pages of complaints regarding the problem

Re: WiFi issue after 7.0 update

GUZZY — Tue, 20 Feb 2018 00:47:22 GMT

Yes i agree.. Xperia XA1 Problems.