topic Re: Bluetooth volume trouble in XA Series

Bluetooth volume trouble

Vasana — Sat, 21 Oct 2017 06:59:08 GMT

When connected to bose speaker/headphones the volume on my phone won't turn up all the way. It stops at a certain point. Super annoying. It didn't do this when I first got my phone. I might have done something but not sure how to fix this.

Re: Bluetooth volume trouble

CameronT — Mon, 23 Oct 2017 01:40:31 GMT

Hi @Vasana, welcome to the community.

Does this only happen while connected to a Bose bluetooth speaker or do you experience it with any other brands?

Does it also happen in safe mode?

Re: Bluetooth volume trouble

Vasana — Tue, 24 Oct 2017 00:01:10 GMT

Yes, this only happens when connected to any Bluetooth device. I have tried safe mode and I have factory reset my phone, still having issues.

Re: Bluetooth volume trouble

CameronT — Tue, 24 Oct 2017 23:03:30 GMT

I am sorry to hear about that @Vasana

At this point I recommend you contact your Local support team for further assistance.