topic Re: No sound from loudspeaker in XA Series

No sound from loudspeaker

JehielPans — Tue, 05 Sep 2017 10:04:49 GMT

My sony XA F3115 doesn't produce any sound from the loud speaker, but the ear speaker does have sound. Please help me.

Re: No sound from loudspeaker

Qatrium — Tue, 05 Sep 2017 10:07:07 GMT

@JehielPans

Go to Settings -> About phone -> Diagnostics -> Test -> Loudspeaker, does it pass or fail?

Re: No sound from loudspeaker

JehielPans — Tue, 05 Sep 2017 10:09:23 GMT

I already did the diagnostics and tried safe modes, but it doesn't work

Re: No sound from loudspeaker

Qatrium — Tue, 05 Sep 2017 10:19:02 GMT

@JehielPans

Then your last resort is performing a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.

Follow the steps given in blue links, and keep us updated.

Re: No sound from loudspeaker

JehielPans — Wed, 13 Sep 2017 00:23:31 GMT

Thank you but it's already fixed, I just did a factory reset back all files up. Few minutes after the reset the sound problem was fixed.

Re: No sound from loudspeaker

CameronT — Wed, 13 Sep 2017 03:01:27 GMT

I am glad to year you got it fixed @JehielPans

If you do notice it again it is worth trying the software repair Quester mentioned.