topic Re: Phone theft in XA Series

Phone theft

1992xaultra — Sat, 02 Sep 2017 22:28:14 GMT

Me han robado el telefono y he ido a la policis y me ha comunicado que desde la pagina de sony puedo resetear mi telefono para que no puedan scceder a mis datos pero no encuentro dicho servicio, alguien podria syudsrme?

I have stolen the phone and I have gone to the police and told me that from the sony page I can reset my phone so that they can not go to my data but I can not find this service, could someone syudsrme?

Re: Phone theft

Uliwooly — Sun, 03 Sep 2017 00:27:09 GMT

@1992xaultra

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

I'm really sorry to hear that, you are referring to either MyXperia or Android Device Manager

this will only work IFF

Your phone it's on

GPS on

Data or WiFi on

your Gmail still on the phone

that's the only way to trace it back.

Re: Phone theft

najodleglejszy — Sun, 03 Sep 2017 12:25:02 GMT

you could try going to https://www.google.com/android/devicemanager and seeing if you can find the device this way. as @uliwooly said, it'll only work if the phone is turned on, connected to the internet, and logged into your Google account, but it's worth a shot.