topic Re: 4G+ on XA1? in XA Series

4G+ on XA1?

TommyRcz — Sun, 27 Aug 2017 04:31:14 GMT

Hello, I've a little question on the XA1.

Does it realy have the ability to use the 4G+?

Just to explain : in some areas, my brother who have a Z5 is on 4g+ and we can see it at the top of the screen, and at the same time, I've only 4g on my XA1, and even H+ sometimes, we have the same provider.

Is the 4g symbol both for 4g and 4g+ on the XA1 ?

Thank you for answering.

Re: 4G+ on XA1?

CameronT — Mon, 28 Aug 2017 01:23:52 GMT

Hi @TommyRcz, welcome to the community.

Based on the information I currently have available to me, these are the only devices I can confirm support LTE-Advanced (4G+):

Xperia™ Z3+ (E6553)
Xperia™ Z4 Tablet (SGP771)
Xperia™ Z5 (E6653)
Xperia™ Z5 Compact (E5823)
Xperia™ Z5 Premium (E6853)
Xperia™ X/X Dual SIM
Xperia™ X Compact
Xperia™ X Performance/X Performance Dual SIM
Xperia™ XZ/XZ Dual
Xperia™ XZ Premium/XZ Premium Dual SIM
Xperia™ XZs/XZs Dual SIM

The Xperia XA1 is not included. I apologise for the inconvenience this is causing you.

Re: 4G+ on XA1?

TommyRcz — Mon, 28 Aug 2017 05:48:02 GMT

Ok, but I purchased the XA1 in part because it was supposed to be a 4g+ smartphone, as it is supposed to be able to use the 6th cat LTE which seems to be LTE Advanced...

Re: 4G+ on XA1?

CameronT — Tue, 29 Aug 2017 00:31:22 GMT

The Xperia XA1 does support Cat. 6, up to 50 Mbps (upload), up to 300 Mbps (download) according to the WhitePaper, but I have no specific information internally that indicates it supports LTE-Advanced. It may only be available in certain markets and not others.

If it was advertised as 4G+ and you are not getting it, I recommend you talk to your retailer and/or network.

Re: 4G+ on XA1?

Wed, 30 Aug 2017 21:25:46 GMT

@CameronT wrote:
Hi @TommyRcz, welcome to the community.
Based on the information I currently have available to me, these are the only devices I can confirm support LTE-Advanced (4G+):
Xperia™ Z3+ (E6553)
Xperia™ Z4 Tablet (SGP771)
Xperia™ Z5 (E6653)
Xperia™ Z5 Compact (E5823)
Xperia™ Z5 Premium (E6853)
Xperia™ X/X Dual SIM
Xperia™ X Compact
Xperia™ X Performance/X Performance Dual SIM
Xperia™ XZ/XZ Dual
Xperia™ XZ Premium/XZ Premium Dual SIM
Xperia™ XZs/XZs Dual SIM
The Xperia XA1 is not included. I apologise for the inconvenience this is causing you.

I checked in internet pages of some my country sellers, they all confirmed that XA1 have 4+ connection and CAT 6, but in Sony Mobile page is written note, that "This service is not available in all variants or markets". In white paper sometime Sony leaves mistakes, i know that from my own practic with E4G or C5 Ultra Dual model, i can't remember in which was written this mistake (was written about screen that have TFT, but both these models have IPS) About users problem, how i know in different models connection can work different with the same operator in the same place. How much it is true, i don't know, but mine some acquaintances siad that hey noticed that too, so as you can see with low 4+ can be at the least 2 reasons: service is not available in costumer (user) market or in variant of model and connection strength in his place can be low in his model

Re: 4G+ on XA1?

TommyRcz — Wed, 30 Aug 2017 21:36:37 GMT

Thank you, but that's still strange, my operator indicates that the XA1 can do it, and about the place I tested, with my brother's Z5, he had full 4g+,

Re: 4G+ on XA1?

Wed, 30 Aug 2017 21:52:04 GMT

@TommyRcz wrote:
Thank you, but that's still strange, my operator indicates that the XA1 can do it, and about the place I tested, with my brother's Z5, he had full 4g+,

You can try to ask about that to yours operator, i think they will tell you much more. Also try to instert yours sim card to brother's smartphone and brother's to yours model and check is the same situation, if brother's sim card will receives low signal too, that's mean yours model can't receives 4+, also you can try to check how is in different places with signal in yours smartphone. If brother's sim cards in yours model receives 4+, that's mean something wrong with yours card. When i bought first 4G model, my operator siad that simple sim card which i had must be changed to new, must be newest sim's technologies or something like that, i can't remember all details of my talk from pas with my operator. I advise to talk with yours operator too, coz you using theirs service

It's not strange, it's reality... about that you can read in one Business Insider article