topic Re: Does not react Screen in XA Series

Does not react Screen

Anna26rus — Wed, 11 Oct 2017 10:51:34 GMT

кнопки выключения и кнопки громкости, и сенсор в верхней левой части экрана не реагирует на нажатие. Телефону 3 месяца.

I have an orange spot along xa1 off buttons and volume buttons, and the sensor in the upper left of the screen does not respond to the press. To phone 3 months

Re: Does not react Screen

najodleglejszy — Wed, 11 Oct 2017 13:25:38 GMT

@Anna26rus looks like a hardware issue to me, you might want to your Local support to arrange a repair.

Re: Does not react Screen

Emil — Wed, 11 Oct 2017 14:40:50 GMT

Hi @Anna26rus,

This is a international community and your previous post has been translated in to English, please keep all future posts in English.

I'm sorry to hear this. As @najodleglejszy pointed out, this looks to be hardware related and you should get in contact with your Local support for assistance with having your device sent in to an authorized service center for repair.