topic Wifi does not work properly in XA Series

Wifi does not work properly

WarMachinee — Tue, 04 Jul 2017 11:46:08 GMT

Hi guys i have a problem. My wifi not work properly. I am connected to wifi max signal, but crhome, facebook any app need connection dont work. I go to wifi setting, turn off and reboot wifi, but after the problem coming. Why?

Re: Wifi

Roadrunny76 — Tue, 04 Jul 2017 12:32:23 GMT

Did the connection between your phone and your router ever work? Does your phone work with other router? Does any other phone work with your router? Do you have an exclamation mark (!) next to the wifi signal sign?

Re: Wifi

WarMachinee — Tue, 04 Jul 2017 13:00:02 GMT

Any phone work properly with my router.only my xperia have this problem. i turn on my WiFi,serach and Connect to My wifi. the wifi icon is now dispayed but the arrow(up/download)on WiFi icon disapear.when i play with clash royale dosent work but i am connected to my WiFi. Sorry for my bad english

Re: Wifi

WarMachinee — Tue, 04 Jul 2017 13:02:07 GMT

Yes i have a exclamation mark but for one secondo.after is display only WiFi icon

Re: Wifi

Roadrunny76 — Tue, 04 Jul 2017 13:34:10 GMT

Try to "forget" your wifi network and re-connect. Did it ever work properly?

Re: Wifi

WarMachinee — Tue, 04 Jul 2017 13:45:15 GMT

Yes i've tried this way but not work

Re: Wifi

Roadrunny76 — Tue, 04 Jul 2017 13:54:45 GMT

Did it ever work? Does your phone work with another wifi router?

Re: Wifi

WarMachinee — Tue, 04 Jul 2017 13:59:17 GMT

No it dont ever work, but any wifi work improperly. An upgrade of sw can resolve this problem?

Re: Wifi

WarMachinee — Tue, 04 Jul 2017 14:03:08 GMT

The wifi is connected but I do not think about communicating with my smartphone because the darts of the wifi icon on the statusbar disappear. Open when it is connected, it is disconnected-recoiled by itself.

Re: Wifi

Roadrunny76 — Tue, 04 Jul 2017 14:58:42 GMT

There are many things that can cause this: time on device / router / internet server; security type; antivirus etc. Either you search the web and try them all or you can try "repair" with Xperia Companion and see, before installing any app, that you get communication. Very important: backup everything before because it will wipe your phone and install the OS again, on clean.

Re: Wifi

WarMachinee — Tue, 04 Jul 2017 15:09:39 GMT

Really. I have no idea why this happens. I thank you very much for the time you gave me 😁☺️

Re: Wifi

Roadrunny76 — Tue, 04 Jul 2017 15:15:03 GMT

If you find out the cause and you don't need a software repair, share with us.

Re: Wifi

WarMachinee — Tue, 04 Jul 2017 15:30:05 GMT

Okay, well, I'll get you to break something up if I find out the cause