topic Re: Screen defect in XA Series

Screen defect

Maple612 — Tue, 03 Oct 2017 00:11:33 GMT

An orange spot appeared on my display xa1). Its on the right side where the on/off button is. The touchscreen doesn't work in this area neither. I'm pretty sure i didn't cause it

Re: Screen defect

Qatrium — Tue, 03 Oct 2017 04:45:32 GMT

@Maple612

Better contact your Local support and get your phone inspected by a professional.

Re: Screen defect

Emil — Tue, 03 Oct 2017 06:34:18 GMT

Hi @Maple612,

I'm sorry to hear this.

As @Quester suggested your should get in contact with your Local support team for assistance with how to have your device sent in to an authorized service center for repair. Your local support team can also better assist you with any question you may have regarding service routines and warranty coverage.

Hope it works out!