topic Re: Mobile data doesn't work after firmware update in XA Series

Mobile data doesn't work after firmware update

Luis35 — Sun, 13 Aug 2017 17:28:39 GMT

Since updating the operating system my mobile data does not work

Re: Mobile data doesn't work after firmware update

ChloeS — Tue, 15 Aug 2017 00:40:13 GMT

Welcome to the community!

Sorry to hear about that

You may just need to download the internet and MMS settings on your handset. To do this, go to settings > more > internet settings > accept.

Once you have done that restart your handset and try to use your mobile data.

Let me know how it goes

Re: Mobile data doesn't work after firmware update

marsi_r — Fri, 18 Aug 2017 01:25:51 GMT

i HAVE THE SAME PROBLEM, AND TRYED TO RESET MY PHONE BUT DOESN'T WORK, EVEN I TRIED go to settings > more > internet settings > accept. BUT DOESN'T WORK EITHER. CALL MY SERVICE PROVIDER BUT THERE IS NO PROBLEM WHIT MY PLAN ...