topic Re: Lines on screen in XA Series

Lines on screen

Kye1 — Sun, 13 Aug 2017 11:40:25 GMT

How do I remove lines from my Sony Xperia screen please help 😕

Re: Lines on screen

Qatrium — Sun, 13 Aug 2017 11:48:26 GMT

@Kye1

What type of line are you talking about? Are they physical scratches or lines drawn over your screen?

Re: Lines on screen

Kye1 — Sun, 13 Aug 2017 18:12:17 GMT

It's lines and blurred screen no scratches

Re: Lines on screen

Kye1 — Sun, 13 Aug 2017 18:26:42 GMT

It's not solved Av still got the lines on my Sony Xperia screen can anyone help me 😕

Re: Lines on screen

Qatrium — Sun, 13 Aug 2017 19:04:30 GMT

@Kye1

Start troubleshooting by restarting your phone into safe mode, this will disable all installed 3rd party apps. If the problem is resolved then one of your installed apps is causing this issue and you have to figure out which one. Start by uninstalling those apps you installed recently.

If you still have it in safe mode, then I'd suggest that you perform a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.

If the repair process still can't fix it, then most probably it will be a hardware issue and you'll need to contact your Local support and get your phone inspected by a professional.

Follow the steps given in blue links, and keep us updated.